Home and Community Services Supervisor

Northshore Home Health Care; Merrillville (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Northshore Home Health Care seeks a Periodic Home Site Supervisor to oversee person-centered home and community-based services, ensuring safe, high-quality care aligned with individualized service plans. The role coordinates service delivery, supports families, and maintains thorough documentation.

The candidate should have experience supervising care staff, expertise in planning safety-focused care, and strong communication skills to collaborate with stakeholders and clinical partners.

Qualifications

• Experience supervising or leading direct care staff.
• Strong knowledge of person-centered service planning and safe care practices.
• Excellent documentation, compliance, and organizational skills.
• Effective communication and collaborative problem-solving with stakeholders.
• Ability to handle incidents professionally and ensure corrective action.

Responsibilities

• Manage day-to-day operations for home-based service delivery.
• Supervise, coach, and support direct care staff to maintain performance and quality.
• Ensure compliance with healthcare and safety regulations.
• Maintain accurate, detailed documentation and required records.
• Coordinate service delivery and support staffing needs as required.
• Collaborate with families, case managers, and clinical partners.
• Monitor participant progress, address concerns, and respond to incidents.

Skills

Staff supervision

Person-centered planning

Documentation & compliance

Communication skills

Incident management

Job description

Periodic Home Site Supervisor oversees person-centered home and community-based services, ensuring individuals receiving periodic in-home supports receive safe, high-quality care aligned with individualized service plans.

Key Duties

• Manage day-to-day operations for home-based service delivery.
• Supervise, coach, and support direct care staff to maintain performance and quality.
• Ensure compliance with healthcare and safety regulations.
• Maintain accurate, detailed documentation and required records.
• Coordinate service delivery and support staffing needs as required.
• Collaborate with families, case managers, and clinical partners.
• Monitor participant progress, address concerns, and respond to incidents.

Qualifications & Skills

• Experience in supervising or leading direct care/support staff.
• Strong knowledge of person-centered service planning and safe care practices.
• Excellent documentation, compliance, and organizational skills.
• Effective communication and collaborative problem-solving with stakeholders.
• Ability to handle incidents professionally and ensure corrective action.