Holter Tech

Yale New Haven Health; Trumbull (CT); On-site; USD 50,000 - 65,000; Full time

Job summary

Yale NewHaven Health seeks a Holter Technician to support the Holter department by monitoring cardiac rhythm with sensitivity to patient needs. The role emphasizes teamwork, ongoing skills development, and professional conduct in a clinical setting.

Responsibilities include applying dysrhythmia expertise, ensuring confidentiality, and delivering high-quality patient interactions while maintaining a safe and organized work environment.

Qualifications

• High School diploma or GED is required.
• EKG interpretation knowledge; CRAT or CCT preferred; certification within 1 year if not held.
• Ability to read, write, and understand English; good typing skills and mathematical ability.

Responsibilities

• Dysrhythmia skills. Knowledge of cardiac rhythm abnormalities.
• Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal.
• Continually seeks ways to sustain and improve one's skills.
• Listens with an open mind to others opinions in the spirit of finding and following the best ideas.
• Welcomes patient, visitors and staff in a warm, friendly manner; addresses people by name when possible.
• Listens to patients, visitors and staff and acts promptly to address concerns.
• Treats all patient related discussions with discretion; maintains confidentiality.
• Wears name badge, adheres to dress code, and presents a professional image.
• Answers the phone promptly; introduces self and department; uses a pleasant tone.
• Keeps work area safe and clean; maintains a safe environment.
• Anticipates services needed and provides assistance; helps patients and visitors.

Skills

Dysrhythmia skills

ECG interpretation

Typing skills

Communication skills

Education

High School diploma or GED

CRAT certification

CCT certification

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Holter Technician has the knowledge and ability to assist the Holter department in the delivery of care through the proficient monitoring of the patient's cardiac rhythm. This is performed always showing sensitivity toward individual needs. Accepts responsibility for individual job requirements and performance, able to contribute to effective department operations.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Major activities
  • 1.1Dysrhythmia skills. Knowledge of cardiac rhythm abnormalities.
• 2.Teamwork
  • 2.1Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal.
• 3.Knowledgeable/Accountable/Fiscally Responsible
  • 3.1Continually seeks ways to sustain and improve one's skills.
• 4.Flexible/Open minded
  • 4.1Listens with an open mind to others opinions in the spirit of finding and following the best ideas.
• 5.Treats the people we serve as guests
  • 5.1Welcomes patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible.
• 6.Listens to patients, visitors and staff and acts promptly to address concerns.
  • 6.1Uses active listening techniques to understand others needs and acts decisively to resolve problems.
• 7.Respects the privacy and confidentiality of patients, visitors and staff
  • 7.1Treats all patient related and other discussions with discretion; eliminates gossip; does not discuss patient or hospital/office business in elevators or other public areas.
• 8.Presents a professional image
  • 8.1Wears name badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role.
• 9.Answers the telephone professionally
  • 9.1Answers the phone promptly following department guidelines; introduces self and department, and as appropriate, offers assistance. Uses a pleasant tone of voice.
• 10.Maintains a clean and safe environment
  • 10.1Keeps work area safe and clean; keeps hallways clear.
• 11.Anticipates what services and information people need and takes action to provide it.
  • 11.1Watches for clues that patients or visitors require assistance
• 12.Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her specific needs, and to provide the care needed as described in the department's policies and procedures.
• 13.May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications

EDUCATION

High School diploma or GED

EXPERIENCE

EKG interpretation knowledge and Health related career experience are required. A Certified Rhythm Analysis Technician (CRAT) or Certified Cardiographic Technician (CCT) certification is preferred. Candidates who do not currently hold a CRAT or CCT certification will be required to obtain either of these certifications within 1 year of commencing employment.

SPECIAL SKILLS

Ability to read, write, and understand the English language; ability to perform basic mathematics; ability to recall multiple cardiac rhythm abnormalities and convey these to the department lead technician and or physician expeditiously carry out directions; must possess a mature, sympathetic and caring attitude with the ability to be sensitive to the varied needs of the NEMG patient population; must be flexible, cooperative, and able to meet the demands of the Holter Technician position using appropriate communication techniques. Ability to manage time well and make efficient use of work hours. Ability to facilitate department activities through interaction with other departments. Ability to contribute to the fiscal integrity of the Holter department. Is a role model for Service Excellence. Good communication skills, Dysrhythmia skills, ECG, good with technology, and good typing skills are required.

PHYSICAL DEMAND

Sitting, standing and walking for length of shift. Ability to type required.