Hollister Co. - Assistant Manager, Old Orchard

Abercrombie & Fitch Co.; Glenview (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead operations and enhance customer experiences in a fast-paced retail environment. This role is pivotal in driving sales, managing store presentation, and fostering a culture of inclusion and growth among team members. With a focus on talent development and operational excellence, the Assistant Manager will play a key role in shaping the store's success while enjoying a range of competitive benefits and a supportive team atmosphere. If you're ready to take the next step in your retail career, this opportunity is perfect for you.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) with Company Match

Training and Career Development Opportunities

Qualifications

• Bachelor’s degree or supervisory experience in a customer-facing role.
• Strong problem-solving and communication skills required.

Responsibilities

• Drive sales and enhance customer experience.
• Manage store operations and staff development.
• Oversee staffing, scheduling, and payroll.

Skills

Problem-solving skills

Interpersonal skills

Communication skills

Team-building skills

Adaptability

Multi-tasking

Fashion interest

Education

Bachelor’s degree

Supervisory experience

Job description

Hollister Co. - Assistant Manager, Old Orchard

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites like abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

The Assistant Manager role merges business strategy, operations, creativity, and people management. Responsibilities include driving sales, analyzing business, providing excellent customer service, overseeing daily operations, and managing store presentation and staff development. This role also involves talent recruitment, training, engagement, and fostering an inclusive environment for team members and customers. Our promote-from-within philosophy encourages growth into future leadership roles.

What You’ll Do

• Enhance Customer Experience
• Drive Sales
• Manage OMNI Channel Fulfillment
• Supervise Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Staffing, Scheduling, and Payroll
• Training and Development
• Effective Communication
• Asset Protection

What it Takes

• Bachelor’s degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Inclusion & Diversity awareness
• Ability to thrive in a fast-paced environment
• Team-building skills
• Self-starter attitude
• Excellent interpersonal and communication skills
• Results-driven mindset
• Adaptability and flexibility
• Multi-tasking ability
• Fashion interest and knowledge

What You’ll Get

As an A&F Co. associate, you’ll be eligible for various benefits including:

• Quarterly Incentive Bonus
• Paid Time Off
• Paid Volunteer Day
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) with Company Match
• Training and Career Development Opportunities
• A supportive, inclusive global team

Follow us on Instagram @LIFEATANF to see what it’s like to #WORKATHCO. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.