Holistic Health Specialist - ERS

Health Care Service Corporation; Austin (TX); Remote; USD 60,000 - 134,000; Full time

Job summary

A health care organization is seeking a Registered Nurse to handle patient care management from a Telecommute position. Candidates must have a valid RN license and experience in clinical care and health management. The role involves coordinating care, providing education, and liaising with health providers. Attractive benefits are included in the total rewards package.

Benefits

Health and wellness benefits

401(k) savings plan

Paid parental leave

Tuition reimbursement

Qualifications

• Must have a valid RN license in Texas.
• Minimum of 2 years experience in direct clinical care.
• Proficiency in PC applications including Word and Excel.

Responsibilities

• Provide care management and consult with patients and providers.
• Conduct wellness education and disease management assessments.
• Serve as a liaison between health care personnel and members.

Skills

Registered Nurse (RN)

Clinical practice experience

PC proficiency

Clear communication skills

Analytical skills

Decision-making skills

Education

Current RN license

Advanced degree or certification

Tools

Word

Excel

Lotus Notes

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for performing a variety of functions and is a single source of contact for members, health care personnel, and all other entities involved in managing care. Identifies alternate treatment programs; consults with physicians, providers, members, and other resources to evaluate options and services required to meet an individual's health needs. Promotes quality and cost-effective outcomes; and serves as liaison to physicians and members.

Other functions also include determining member assignment of treatment, and pre-admission/post-discharge counseling for an acute condition. Establishes a relationship with the member, handles immediate post-discharge follow-up or until all short-term care needs are met, provides education/local resource information, and encourages member (self) education.

Functioning in a clinical care advisory role, assesses members for wellness education and disease management, introduces members to our website tools, educates members regarding wellness and specific conditions, and facilitates the coordination of care for identified members. Provides oversight to holistic health coordinators.

Job Requirements

• Registered Nurse (RN) with current, valid, unrestricted license in the state of operations
• 2 years of clinical practice experience of direct clinical care to the customer
• 1 year of experience in care management/condition management in a health insurance/managed care setting
• PC proficiency to include Word, Excel, Lotus Notes, and database experience
• Clear and concise verbal and written communication skills
• Familiarity with ancillary services including HHC, SNF, Hospice, etc.
• Analytical skills
• Decision-making skills and sound clinical judgment to provide oversight of other staff

Preferred Job Requirements

• Experience in managing complex or catastrophic health cases
• Specialty clinical experience in intensive care medicine, orthopedic, NICU/pediatric, oncology, diabetic member management, obstetric (low to high risk maternity management)
• Working toward or completion of CCM/CCP/CDE/MCG certification or Advanced degree
• Knowledge of Milliman Guidelines or similar clinical guidelines
• Knowledge of medical management policies and procedures

This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.

HCSC offers a robust total rewards package for employees, including health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, and other incentives.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan.

HCSC is an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range $60,300.00 - $133,400.00