Holiday Volunteer Engagement Lead

Metropolitan Ministries Inc; Tampa (FL); On-site; USD 49,594,000 - 57,859,000; Part time

Job summary

Metropolitan Ministries is seeking a Seasonal Volunteer Engagement Coordinator to create an exceptional volunteer experience during the holiday season. You will support recruitment, placement, orientation, stewardship, engagement, and evaluation, serving as a welcoming ambassador across Tampa Bay.

The role requires coordinating check-ins, placements, and orientations, with strong emphasis on mission-alignment and community partnerships.

Qualifications

• Bachelor’s degree preferred but not required.
• Experience in customer service, volunteer coordination/management or related background.
• Strong computer literacy with Word processing, spreadsheets and databases.

Responsibilities

• Provide a warm, welcoming, hospitable experience for volunteers, visitors, and community groups while delivering excellent customer service.
• Manage volunteer check-in, registration, and scheduling using the Volunteer Management System.
• Coordinate volunteer placements to ensure staffing for holiday programs across Hillsborough, Pasco and Pinellas Counties.
• Facilitate volunteer orientations and training sessions, communicating the mission, expectations and safety procedures.

Skills

Customer service

Volunteer coordination

Computer literacy

English proficiency

Education

Bachelor’s degree preferred

Tools

MS Word

PowerPoint

Excel

Database systems

Job description

Metropolitan Ministries is seeking a Seasonal Volunteer Engagement Coordinator to create an exceptional volunteer experience during the holiday season. You will support recruitment, placement, orientation, stewardship, engagement, and evaluation, serving as a welcoming ambassador across Tampa Bay.

The role requires coordinating check-ins, placements, and orientations, with strong emphasis on mission-alignment and community partnerships.