Holiday Seasonal Sales Pro (Flexible Hours)

Five Below, Inc.; Cincinnati (OH); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season in Ohio. The role focuses on delivering outstanding customer service, keeping merchandise well-stocked, and processing checkout efficiently.

Responsibilities include greeting customers, sharing product knowledge, promoting events and promotions, resolving concerns, and communicating needs to management. The position requires being at least 16, with a flexible schedule and comfort with technology.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Flexibility

Tech-savvy

Communication

Problem solving

Learning on the job

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season in Ohio. The role focuses on delivering outstanding customer service, keeping merchandise well-stocked, and processing checkout efficiently.

Responsibilities include greeting customers, sharing product knowledge, promoting events and promotions, resolving concerns, and communicating needs to management. The position requires being at least 16, with a flexible schedule and comfort with technology.