Holiday Season Sales Associate - Flexible Hours & Fun

Five Below; New York (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season (October through January). The role centers on greeting customers, answering questions, restocking merchandise, and processing transactions in a fast-paced store environment.

Candidates should be at least 16 years old, comfortable using technology, and able to work a flexible schedule including days, evenings, weekends, and possibly overnight shifts.

Qualifications

• Good communicator with the ability to engage with customers.
• Ability to learn procedural knowledge and use basic information-gathering skills.
• Comfortable with or willing to learn technology (such as computers, cash registers, handheld and mobile devices).
• Able to handle customer interactions and issues courteously and professionally.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Customer engagement

Flexible schedule

Technology comfort

Job description

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season (October through January). The role centers on greeting customers, answering questions, restocking merchandise, and processing transactions in a fast-paced store environment.

Candidates should be at least 16 years old, comfortable using technology, and able to work a flexible schedule including days, evenings, weekends, and possibly overnight shifts.