Holiday Sales Pro - Seasonal, Flexible Hours

Five Below Inc; Salem (NH); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below Inc is seeking Seasonal Sales Associates for the holiday period (October through January) to deliver outstanding customer service, keep merchandise organized, and ensure seamless checkout experiences at the register.

Responsibilities include greeting customers, assessing needs, promoting events, resolving concerns, and communicating with management. Ideal candidates are 16+, tech-friendly, and able to work a flexible schedule including weekends.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with customers.
• Able to handle customer interactions courteously and professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

At least 16 years old

Excellent customer service

Flexible schedule

Strong communication

Tech-savvy

Team player

Job description

Five Below Inc is seeking Seasonal Sales Associates for the holiday period (October through January) to deliver outstanding customer service, keep merchandise organized, and ensure seamless checkout experiences at the register.

Responsibilities include greeting customers, assessing needs, promoting events, resolving concerns, and communicating with management. Ideal candidates are 16+, tech-friendly, and able to work a flexible schedule including weekends.