Holiday Sales & Customer Experience Specialist

Belk, Inc. & Belk eCommerce LLC.; Sheraton Place (NC); On-site; USD 12,000 - 19,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Seasonal WGACA Holiday Specialist to deliver exceptional customer service and act as the merchandise expert for What Goes Around Comes Around.

You will drive sales by building relationships, recommending products, and promoting the brand while maintaining brand-aligned presentations. The role emphasizes ownership, accountability, and initiative to meet store objectives, with a focus on clienteling and a welcoming, personalized shopping experience for

Qualifications

• Candidates deliver a high level of customer service and meet store objectives.
• Ability to build relationships and drive sales through personalized service.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and metrics.
• Create memorable store experiences by building relationships with customers, vendors, and the community.
• Greet and assist customers warmly with personalized service to enhance the shopping experience.
• Deliver tailored product recommendations to meet client needs and preferences.
• Use selling tools and devices to provide omnichannel access to inventory and product features.
• Follow brand guides and training to boost selling opportunities and styling suggestions.
• Maintain attractive selling areas and ensure visual merchandising aligns with standards.
• Execute promotions and events to maximize performance and drive store success.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements.
• Support omni and operations processes with asset protection and safety compliance.

Skills

Customer service

Selling skills

Multi-channel

Clienteling

Tools

POS system

Tablets

Windows OS

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Seasonal WGACA Holiday Specialist to deliver exceptional customer service and act as the merchandise expert for What Goes Around Comes Around.

You will drive sales by building relationships, recommending products, and promoting the brand while maintaining brand-aligned presentations. The role emphasizes ownership, accountability, and initiative to meet store objectives, with a focus on clienteling and a welcoming, personalized shopping experience for