Seasonal Brand & Clienteling Specialist

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 19,000 - 25,000; Full time

Job summary

Belk, Inc. and Belk eCommerce LLC are seeking a Seasonal WGACA Holiday Specialist to deliver exceptional customer service and expert product guidance for What Goes Around Comes Around merchandise.

You will support sales growth by building client relationships, leveraging technology, and promoting the Belk brand across mall and online channels. You will greet customers warmly, offer tailored recommendations, maintain brand standards, and participate in promotions and events.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Build relationships with customers, vendors, and community to create memorable store experiences.
• Greet and assist customers with personalized service to enhance their shopping experience.
• Deliver tailored product recommendations to meet client needs and build loyalty to the brand.
• Use selling tools and digital devices to communicate inventory, assortment, and product features for an omnichannel experience.
• Follow brand guides to drive selling opportunities through knowledge of product assortment and styling.
• Maintain appealing selling areas, signage, fitting rooms, and cleanliness to align with visual standards.
• Execute promotions and events to maximize performance and contribute to store success.
• Contribute to a positive store culture by sharing knowledge and celebrating team achievements.

Skills

Customer service

Communication

Tech-savvy

Flexible schedule

Teamwork

Job description

Belk, Inc. and Belk eCommerce LLC are seeking a Seasonal WGACA Holiday Specialist to deliver exceptional customer service and expert product guidance for What Goes Around Comes Around merchandise.

You will support sales growth by building client relationships, leveraging technology, and promoting the Belk brand across mall and online channels. You will greet customers warmly, offer tailored recommendations, maintain brand standards, and participate in promotions and events.