Holiday Retail Sales Associate: Customer Service & Merchandising

Five Below; Ottumwa (IA); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is hiring part-time Seasonal Sales Associates for the busy holiday season (October through January). The role centers on delivering outstanding customer service, maintaining organized merchandise, and ensuring fast, seamless checkout experiences at the register, while supporting store events and promotions.

Candidates should be 16+ with flexible schedules and a comfort with technology. Responsibilities include greeting customers, assisting with product knowledge, restocking, and

Qualifications

• At least 16 years old.
• Flexible schedule required.
• Comfortable with technology (computers, cash registers, handheld/mobile devices).
• Good communicator with customers.
• Able to handle customer interactions courteously and professionally.
• Learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly at the register.
• Keep merchandise organized and floor well-stocked.
• Provide seamless checkout experiences at the register.
• Address customer concerns and offer alternatives where possible.
• Inform management about merchandise restocking and feedback.
• Collaborate with team to meet store objectives.

Skills

Customer service

Communication

Tech-savvy

Flexibility

Problem solving

On-the-job training

Tools

Cash register

Job description

Five Below is hiring part-time Seasonal Sales Associates for the busy holiday season (October through January). The role centers on delivering outstanding customer service, maintaining organized merchandise, and ensuring fast, seamless checkout experiences at the register, while supporting store events and promotions.

Candidates should be 16+ with flexible schedules and a comfort with technology. Responsibilities include greeting customers, assisting with product knowledge, restocking, and