Holiday Sales Associate - Fast-Paced Customer Experience

fivebelow; Mentor (OH); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to support the busy holiday season from October through January. You will greet customers, recommend products, and ensure merchandise is well-stocked and ready for checkout.

As a role model for customer service, you will operate the register, assist with promotions, and communicate inventory needs to management. The position offers hourly pay and a flexible schedule to fit peak shopping periods.

Qualifications

• 16 years or older
• Flexible schedule availability
• Comfortable with or willing to learn technology (POS, devices)
• Good communicator with customers
• Ability to handle interactions courteously and professionally
• Basic information-gathering to solve problems
• Willingness to learn on-the-job procedures

Responsibilities

• Greet and assist customers promptly at the point of contact.
• Understand and meet customer needs using product knowledge and recommendations.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns and offer alternatives, aiming to convert returns to exchanges when possible.
• Communicate needs to management regarding restocking, service requirements, and feedback.
• Collaborate with the team to achieve store and company objectives.

Skills

Customer service mindset

Excellent communication

Flexible schedule

Tech-savvy POS devices

Professional demeanor

Job description

Five Below is seeking part-time Seasonal Sales Associates to support the busy holiday season from October through January. You will greet customers, recommend products, and ensure merchandise is well-stocked and ready for checkout.

As a role model for customer service, you will operate the register, assist with promotions, and communicate inventory needs to management. The position offers hourly pay and a flexible schedule to fit peak shopping periods.