Holiday Sales Associate: Fast, Friendly & Flexible

Five Below Inc; Washington (MO); On-site; USD 17,000 - 24,000; Part time

Job summary

Five Below is seeking Seasonal Sales Associates for the holiday period. This part-time, hourly role is centered in our stores and runs from October through January, with a focus on delivering outstanding customer service and driving sales.

You’ll greet customers, answer questions, restock, and participate in promotions to ensure a smooth shopping experience. The role emphasizes flexibility, strong communication, and the ability to handle interactions professionally, with opportunities to learn

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Sales skills

Communication

Technology comfortable

Tools

Cash registers

POS systems

Mobile devices

Job description

Five Below is seeking Seasonal Sales Associates for the holiday period. This part-time, hourly role is centered in our stores and runs from October through January, with a focus on delivering outstanding customer service and driving sales.

You’ll greet customers, answer questions, restock, and participate in promotions to ensure a smooth shopping experience. The role emphasizes flexibility, strong communication, and the ability to handle interactions professionally, with opportunities to learn