Holiday Sales Associate — Fast, Friendly Customer Expert

Five Below, Inc.; United States; On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season. You will greet customers, answer questions, keep merchandise stocked, and ensure fast, friendly checkout experiences at the register.

The role is temporary from October through January, with flexible schedules including day, evening, weekends and potential overnight shifts. Previous retail or tech familiarity is helpful, and a positive, energetic attitude is a must.

Qualifications

• Minimum age of 16 years.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held/mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering to solve problems.
• Learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly and handle multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge and directing them to merchandise.
• Promote store events and promotions to enhance the shopping experience and drive sales.
• Resolve customer concerns and offer alternatives, turning returns into exchanges when possible.
• Communicate merchandise needs and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store objectives and maintain a positive work environment.

Skills

Customer service

Communication

Tech familiarity

Flexibility

Problem solving

Learning on the job

Tools

Cash registers

Hand-held devices

Mobile devices

POS

Job description

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service during the holiday season. You will greet customers, answer questions, keep merchandise stocked, and ensure fast, friendly checkout experiences at the register.

The role is temporary from October through January, with flexible schedules including day, evening, weekends and potential overnight shifts. Previous retail or tech familiarity is helpful, and a positive, energetic attitude is a must.