Holiday Retail Sales Associate — Flexible Part-Time

Five Below; Braintree (MA); On-site; USD 2,066,000 - 2,480,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). You will greet customers, keep shelves stocked, and process transactions at the register.

The role emphasizes friendly service, product knowledge, and attention to merchandise organization in a fast-paced store environment. You should be at least 16, flexible, and comfortable using technology like cash registers and handheld devices.

Qualifications

• Minimum age 16 and available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Excellent communication and ability to engage with customers.
• Ability to learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Flexibility

Tech-savvy

Tools

POS system

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). You will greet customers, keep shelves stocked, and process transactions at the register.

The role emphasizes friendly service, product knowledge, and attention to merchandise organization in a fast-paced store environment. You should be at least 16, flexible, and comfortable using technology like cash registers and handheld devices.