Holiday Retail Lead: Guest Experience & Sales

Cherry Hill Programs Inc.; Elizabeth (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

One free Santa visit for friends and,

10 photo prints

10 free holiday cards from Shutterfly

Personalized digital message fromSanta

3 free months of Pixie Post

Job summary

The Mills at Jersey Gardens in Elizabeth, NJ is seeking a Seasonal Holiday Retail Assistant Manager to lead a front-line team and ensure magical Santa visits and photo experiences. The role offers hourly pay of $17.00–$18.00 and seasonal scheduling with potential for future opportunities within the company.

You will support opening-day preparations, manage guest experiences, and drive sales while maintaining high service standards during the holiday season.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash handling/sales transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures.
• Capture photos and help guests choose memorable souvenirs to take home.
• Photography experience not required.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escape to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned

Skills

Leadership

Cash handling

Sales transactions

Communication

Organization

Time management

Problem solving

Flexibility

Education

High school diploma or equivalent

Job description

The Mills at Jersey Gardens in Elizabeth, NJ is seeking a Seasonal Holiday Retail Assistant Manager to lead a front-line team and ensure magical Santa visits and photo experiences. The role offers hourly pay of $17.00–$18.00 and seasonal scheduling with potential for future opportunities within the company.

You will support opening-day preparations, manage guest experiences, and drive sales while maintaining high service standards during the holiday season.