Holiday Retail Associate — Seasonal, Customer-Focused

West Elm; Manhattan Beach (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Associate discounts across allWilliams

Competitive pay

Collaborative team environment

Opportunities to learn new skills

Job summary

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate for our Manhattan Beach store to help deliver an inspiring shopping experience during the busy season.

You’ll assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized and ready for peak holiday traffic. The role emphasizes outstanding customer service, teamwork, and flexibility, with duties including product knowledge, promotions, POS transactions, and stocking.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a POS system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Cash handling

Teamwork

Education

High school diploma

Tools

POS system

Job description

Williams-Sonoma, Inc. is hiring a Holiday Seasonal Associate for our Manhattan Beach store to help deliver an inspiring shopping experience during the busy season.

You’ll assist customers on the sales floor, operate the register, replenish merchandise, and keep the store organized and ready for peak holiday traffic. The role emphasizes outstanding customer service, teamwork, and flexibility, with duties including product knowledge, promotions, POS transactions, and stocking.