Holiday Retail Associate: Fast-Paced Sales & Customer Care

Five Below Inc; Frederick (MD); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below is seeking a part-time Seasonal Sales Associate for the holiday season. You will greet customers, assist with product questions, demonstrate merchandise, and help maintain a well-stocked, organized floor while delivering a seamless checkout experience.

The role emphasizes strong customer service, friendly communication, and the ability to work a flexible schedule, including day, evening, weekends, and possible overnight shifts. Starting hourly rate is $15.50.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly and efficiently.
• Understand customer needs and offer product knowledge and recommendations.
• Promote store events and promotions to drive sales.
• Resolve customer concerns and aim to turn returns into exchanges when possible.
• Communicate needs to management regarding restocking and feedback.
• Collaborate with the team to achieve store objectives.

Skills

Customer service

Sales skills

Communication

Tech literacy

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking a part-time Seasonal Sales Associate for the holiday season. You will greet customers, assist with product questions, demonstrate merchandise, and help maintain a well-stocked, organized floor while delivering a seamless checkout experience.

The role emphasizes strong customer service, friendly communication, and the ability to work a flexible schedule, including day, evening, weekends, and possible overnight shifts. Starting hourly rate is $15.50.