Holiday Retail Associate — Fast-Paced, Customer-Centric with Discounts

West Elm; Dedham (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discounts across Williams-S名

Competitive pay

Collaborative team environment

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support in-store operations this busy season. You will assist customers, process transactions, stock merchandise, and help maintain an inviting shopping environment across the store.

Ideal candidates are enthusiastic about delivering warm service, able to multitask, and comfortable working evenings, weekends, and holidays. Competitive pay and associate discounts are offered by West Elm and its sister brands.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a POS system.
• Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Communication

Teamwork

Problem-solving

Attention to detail

Adaptability

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to support in-store operations this busy season. You will assist customers, process transactions, stock merchandise, and help maintain an inviting shopping environment across the store.

Ideal candidates are enthusiastic about delivering warm service, able to multitask, and comfortable working evenings, weekends, and holidays. Competitive pay and associate discounts are offered by West Elm and its sister brands.