Holiday Planning Specialist

Hopesglobalgetaways; Maryville (TN); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

100% remote opportunity

Flexible scheduling (part-time or full

Beginner-friendly training

Travel-related discounts and benefits

Access to supplier resources and tools

Ongoing professional development

Job summary

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that designs destination weddings, honeymoons, cruises, family vacations, and luxury getaways for clients worldwide. As a Holiday Planning Specialist, you will discuss vacation ideas with clients, research options, and arrange services that fit their preferences and budgets, all from a remote setup.

No prior travel industry experience is required; we provide beginner-friendly training and ongoing

Qualifications

• Positive attitude and commitment to excellent client service.
• Strong communication and relationship-building skills.
• Good organizational abilities and attention to detail.
• Comfortable researching destinations and comparing options.
• Ability to manage schedules, priorities, and deadlines.
• Independent, responsible, and self-motivated.

Responsibilities

• Discuss vacation expectations, preferred destinations, dates, and budgets with clients.
• Discover suitable vacation packages and destination experiences.
• Research hotels, resorts, cruises, transportation, tours, and excursions.
• Assess available travel options and highlight relevant features.
• Present vacation recommendations based on individual client requests.
• Explain pricing details, package inclusions, and reservation requirements.
• Coordinate selected bookings through approved supplier platforms.
• Confirm traveler information and review reservation details for accuracy.
• Maintain organized client records, booking confirmations, and itineraries.
• Monitor deposits, payment deadlines, and required travel documentation.
• Respond to inquiries and provide updates throughout the planning process.
• Assist with routine booking changes and pre-departure arrangements.

Skills

Excellent customer service

Strong communication

Organizational skills

Destination research

Time management

Independent/self-motivated

Reliable internet access

Willingness to learn

Remote work discipline

Adaptability

Tools

Supplier reservation platforms

CRM basics

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Summary Overview

We are looking for enthusiastic, organized individuals who enjoy helping people turn vacation ideas into well-planned experiences. As a Holiday Planning Specialist, you will assist clients with exploring destinations, evaluating vacation packages, and arranging services that match their preferences and budgets.

This remote opportunity offers the chance to work with all-inclusive resorts, ocean cruises, family holidays, luxury escapes, romantic getaways, group vacations, and international adventures.

Whether you are new to the travel industry or looking to develop new skills, training, professional tools, and ongoing support are available.

Key Responsibilities

• Discuss vacation expectations, preferred destinations, dates, and budgets with clients
• Discover suitable vacation packages and destination experiences
• Research hotels, resorts, cruises, transportation, tours, and excursions
• Assess available travel options and highlight relevant features
• Present vacation recommendations based on individual client requests
• Explain pricing details, package inclusions, and reservation requirements
• Coordinate selected bookings through approved supplier platforms
• Confirm traveler information and review reservation details for accuracy
• Maintain organized client records, booking confirmations, and itineraries
• Monitor deposits, payment deadlines, and required travel documentation
• Respond to inquiries and provide updates throughout the planning process
• Assist with routine booking changes and pre-departure arrangements

Qualifications

• Positive attitude and commitment to excellent client service
• Strong communication and relationship-building skills
• Good organizational abilities and attention to detail
• Comfortable researching destinations and comparing options
• Ability to manage schedules, priorities, and deadlines
• Independent, responsible, and self-motivated
• Basic computer skills and familiarity with online applications
• Willingness to learn supplier systems and booking technology
• Reliable internet access and a compatible computer or device
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region

Training & Development

• Vacation planning and destination research
• Resort, cruise, and holiday package education
• Supplier reservation tools and booking procedures
• Client consultations and personalized recommendations
• Reservation management and documentation
• Professional customer service and follow-up techniques
• Industry certification opportunities
• Continued supplier training and mentorship

Opportunity Highlights

• 100% remote opportunity
• Flexible part-time or full-time scheduling
• No previous travel industry experience required
• Beginner-friendly training and continued educational support
• Access to professional supplier resources and booking platforms
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop planning, customer service, and sales skills
• Ongoing professional development and growth opportunities