Holiday Luxury Sales Ambassador

Zadig&Voltaire; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Zadig & Voltaire seeks a Seasonal Sales Driver and fashion-forward Sales Associate at our Broome St. New York, NY store.

You will drive sales, deliver elevated customer experiences, and support the boutique's operations during the holiday season, acting as a brand ambassador and ensuring luxury standards are maintained. You will collaborate with the Sales team and GM to meet daily and seasonal targets, assist with product selections, styling, and gift recommendations, and help build lasting

Qualifications

• Previous retail, sales, customer service, or hospitality experience preferred.
• Strong commitment to delivering exceptional customer experience and achieving sales goals.
• Ability to build rapport with clients and provide personalized recommendations.
• Passion for fashion, luxury retail, and styling.

Responsibilities

• Ensure a consistently positive and personalized client experience by prioritizing the customer and maintaining the brand's luxury presence throughout every interaction.
• Support the sales team in achieving daily, weekly, and seasonal sales goals through exceptional service and product knowledge.
• Assist clients with product selections, styling recommendations, wardrobe building, and gift-giving needs during the holiday season.
• Capture client data and support follow-up efforts to build lasting relationships and contribute to clientele goals.
• Process sales transactions accurately and efficiently utilizing POS systems and other retail technology.
• Support sales floor coverage by greeting customers, directing traffic, and assisting with fitting room management during peak business periods.
• Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked.
• Assist with shipment processing, inventory replenishment, markdowns, transfers, and stockroom organization.
• Support visual merchandising standards and seasonal floor set updates to maintain the luxury presentation of the boutique.
• Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations.
• Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
• Utilize available marketing and clientele tools to engage current and prospective clients and drive sales.
• Embrace and utilize technology to enhance customer experience.
• Demonstrate a passion for the luxury sector and remain knowledgeable of industry, market, and fashion trends.
• Perform additional sales support and operational tasks assigned to meet the needs of the business during the holiday season.

Skills

Retail experience

Customer service

Sales goals

Communication skills

Fashion interest

Education

High School Diploma or equivalent

Tools

POS systems

MS Office

Google Docs

Job description

Zadig & Voltaire seeks a Seasonal Sales Driver and fashion-forward Sales Associate at our Broome St. New York, NY store.

You will drive sales, deliver elevated customer experiences, and support the boutique's operations during the holiday season, acting as a brand ambassador and ensuring luxury standards are maintained. You will collaborate with the Sales team and GM to meet daily and seasonal targets, assist with product selections, styling, and gift recommendations, and help build lasting