Holiday Lights Event Experience Host

Roanoke County, Virginia; Roanoke (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Roanoke County, Virginia invites applications for the Illuminights Attendant role to deliver outstanding guest service and support event operations during the holiday season. You will assist guests, help with parking and merchandise, navigate crowds, handle ticketing and admissions, and help set up, operate, and breakdown displays while following safety protocols.

Candidates should be physically able to walk and stand for extended periods, work evenings/weekends, and hold a Virginia driver's

Qualifications

• No formal education required.
• Preferred 1–2 years of customer service experience.
• Must possess a valid Virginia driver's license.
• Ability to work evenings, weekends and holidays as needed.
• Physically able to walk, stand and lift for extended periods.

Responsibilities

• Deliver exceptional customer service and respond to guest inquiries.
• Assist in all areas of event operations and maintain a positive team attitude.
• Collaborate on parking management, merchandise sales, and guiding groups.
• Provide information about the event and address guest concerns.
• Assist with ticketing, admissions, and event navigation.
• Support administrative tasks and ensure areas are clean and safe.
• Troubleshoot displays, sound systems, and lighting as directed.
• Share detailed event information, schedules, and promotions.

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Physical stamina

Outdoor work

Instruction following

Computer basics

Tools

Word

Excel

Job description

Roanoke County, Virginia invites applications for the Illuminights Attendant role to deliver outstanding guest service and support event operations during the holiday season. You will assist guests, help with parking and merchandise, navigate crowds, handle ticketing and admissions, and help set up, operate, and breakdown displays while following safety protocols.

Candidates should be physically able to walk and stand for extended periods, work evenings/weekends, and hold a Virginia driver's