Holiday Inn San Francisco Golden Gateway - Front Desk Assistant Manager OEM

Aimbridge Hospitality; San Francisco (CA); On-site; USD 85,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Assistant Manager at their Holiday Inn in San Francisco. Your role will ensure exceptional guest experiences while supervising Front Desk operations, requiring strong customer service and problem-solving skills. Ideal candidates will have significant experience in hotel management and a commitment to excellence in guest service.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Now offering Daily Pay!

Qualifications

• 3-5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Attributes: Effective in high-pressure situations while maintaining composure.

Responsibilities

• Oversee the operation of the Front Office together with the Front Desk Manager.
• Ensure exceptional service and maximize room revenue and occupancy.

Skills

Customer Service Orientation

Problem-Solving Ability

Communication Skills

Financial Acumen

Supervisory Skills

Organizational Skills

Technical Proficiency

Education

2-year college degree or 4-year college degree

Job description

Join to apply for the Holiday Inn San Francisco Golden Gateway - Front Desk Assistant Manager OEM role at Aimbridge Hospitality

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Join to apply for the Holiday Inn San Francisco Golden Gateway - Front Desk Assistant Manager OEM role at Aimbridge Hospitality

Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $85,000.00/yr

Join Our Team as a Front Desk Assistant Manager!

About Us

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Assistant Manager, you'll work closely with the Front Desk Manager to oversee the operation of our Front Office. Your role is critical in providing attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy. If you’re a customer service superstar with excellent problem-solving and communication skills, committed to ensuring an unforgettable guest experience, join our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills And Responsibilities

• Customer Service Orientation: Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.
• Problem-Solving Ability: Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.
• Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen: Work with financial information and data to support the management of room revenue and occupancy.
• Supervisory Skills: Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.
• Technical Proficiency: Utilize Windows operating systems and relevant software for effective management and reporting.
  
  

What We’re Looking For

• Experience: 3- 5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
• Education: 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• Attributes: Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Additional Requirements: Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

Located in San Francisco’s quaint Nob Hill neighborhood, this hotel near the Golden Gate Bridge and Union Square offers on-site dining. Guest rooms feature city or bay views and free WiFi. The Holiday Inn San Francisco-Golden Gateway offers spacious accommodations featuring flat-screen TVs and compact refrigerators. R-O-H serves breakfast, and dinner and features local and international craft draft beer, select Napa and Sonoma wines and a full selection of spirits. Guests can enjoy beer and wine paired with small plates designed for sharing. Guests of this hotel can workout in the 24-hour fitness center or enjoy a swim in the outdoor swimming pool. San Francisco's famed cable car system is located only a short stroll from the San Francisco-Golden Gateway Holiday Inn and places Fisherman's Wharf, Union Square and Chinatown only minutes away.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

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