Holiday Inn Express Hauppauge Long Island - Front Desk Agent

Aimbridge Hospitality; Town of Islip (NY); On-site; Full time

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for the Holiday Inn Express Hauppauge Long Island. This full-time entry-level position focuses on delivering excellent guest experiences through customer service, communication, and efficient front desk operations. Ideal candidates will have a high school diploma and familiarity with hotel management software.

Benefits

Daily Pay options

Medical, Dental, Vision insurance

Disability coverage

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software.

Responsibilities

• Provide outstanding service with a friendly demeanor.
• Resolve guest concerns quickly and accurately.
• Handle reservations, check-ins, and check-outs efficiently.

Skills

Customer Service

Communication

Problem-Solving

Multitasking

Financial Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Holiday Inn Express Hauppauge Long Island - Front Desk Agent

Join to apply for the Holiday Inn Express Hauppauge Long Island - Front Desk Agent role at Aimbridge Hospitality

Pay Range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

About the Role

The Front Desk Agent is key to delivering excellent guest experiences through customer service and communication, managing guest interactions, and ensuring smooth front desk operations.

Key Responsibilities

• Customer Service: Provide outstanding service with a friendly, warm demeanor to enhance guest satisfaction.
• Communication: Convey information effectively and address guest inquiries promptly.
• Problem-Solving: Resolve guest concerns quickly and accurately.
• Multitasking: Handle reservations, check-ins, and check-outs efficiently.
• Financial Skills: Understand and work with basic financial information.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

Full-time employees are eligible for a benefits package including:

• Daily Pay options
• Medical, Dental, Vision insurance
• Disability coverage
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Additional Information

Position is full-time, entry level, within the hospitality industry.