Holiday Inn Express Chicago Midway Airport - Front Desk Agent

Aimbridge Hospitality; Bedford Park (IL); On-site; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for the Holiday Inn Express near Chicago Midway Airport. The role involves delivering exceptional customer service, managing reservations, and ensuring smooth front desk operations. Full-time employees enjoy various benefits, including medical insurance and a 401(k) plan.

Benefits

Daily Pay options

Medical, Dental, and Vision insurance

Disability and Life Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• Hospitality experience preferred.
• Entry-level position.

Responsibilities

• Provide outstanding guest service with a friendly demeanor.
• Manage reservations, check-ins, and check-outs.
• Handle financial transactions.

Skills

Customer Service

Communication

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Holiday Inn Express Chicago Midway Airport - Front Desk Agent

Join to apply for the Holiday Inn Express Chicago Midway Airport - Front Desk Agent role at Aimbridge Hospitality

Pay Range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr

About the Role

The Front Desk Agent is crucial to our guest experience, responsible for delivering exceptional customer service and ensuring smooth front desk operations.

Key Responsibilities

• Provide outstanding guest service with a friendly demeanor.
• Communicate effectively with guests and team members.
• Resolve guest issues promptly and efficiently.
• Manage reservations, check-ins, and check-outs.
• Handle financial transactions and understand basic financial information.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Benefits

Full-time employees are eligible for benefits including:

• Daily Pay options
• Medical, Dental, and Vision insurance
• Disability and Life Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Property Details

Located near Chicago's Midway International Airport, offering free shuttle service, complimentary breakfast, Wi-Fi, and an on-site fitness center. Attractions like Shedd Aquarium, Brookfield Zoo, and Toyota Park are nearby.

Additional Information

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Hospitality