Holiday Helper

Carter's Retail Inc.; South Portland (ME); Presencial; USD 19.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Brand employee discount (30%)

Referral bonuses

Descripción de la vacante

Carter's in South Portland, ME is seeking a Holiday Helper to welcome families, explain baby essentials, and help shoppers prep for school. You’ll resolve issues, greet customers, demonstrate products, support omnichannel sales, and handle point-of-sale transactions with a warm, efficient touch.

Join a welcoming team that values care, teamwork, and growth. You may lift up to 40 pounds, work various shifts including weekends and holidays, and enjoy a 30% discount on our brands while helping

Formación

• Demonstrated customer service/engagement skills.
• Ability to manage multiple tasks at once.
• Effective verbal and written communication skills.

Responsabilidades

• Resolve customer issues confidently in a busy retail environment.
• Greet customers and assist with product styles and benefits.
• Support omnichannel sales to ensure a positive shopping experience.
• Execute and expedite POS transactions.
• Restock floors and manage shipments as needed.
• Explain promotions and loyalty programs to customers.

Conocimientos

Customer service

Multitasking

Communication skills

Solutions-oriented mindset

Store operations coordination

Descripción del empleo

Love what you do. Carter’s Careers.

As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Benefits we love:

• Schedules that fit your life.
• Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• A 30% discount on our brands, referral bonuses, and much more!

What you’ll do:

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions

• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service/engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• A relative in a management role at this store location

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s for all:

Carter's is an Equal Opportunity and Affi… (Minority/Female/Disability/Veteran).

Additional information:

• Applications will be accepted until at least 3 days after the posting date.
• Carter's does not use AI to make any decision in our hiring process.
• NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.
• Compensation for this position ranges from $13.50 - $15.50 per hour based on experience and location.
• Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?