Holiday Helper

Carter's Retail Inc.; Petaluma (CA); Sur place; USD 23 000 - 27 000; Plein temps

Avantages offerts par ce poste

Employee discount

Referral bonuses

Flexible scheduling

Résumé du poste

C Carter’s, Inc. is seeking a Holiday Helper in Petaluma, CA. You’ll greet customers, help with baby essentials, and guide families through our products while maintaining a welcoming store environment.

Featuring a 30% brand discount and scheduling flexibility, this role emphasizes exceptional service, product knowledge, and teamwork in a fast-paced retail setting. Join Carter’s to support families across seasonal shopping moments.

Qualifications

• Strong customer service/engagement skills.
• Ability to manage multiple tasks in a busy retail environment.
• Excellent verbal and written communication abilities.
• Familiarity with omnichannel shopping experiences.

Responsabilités

• Resolve customer issues confidently and balance multiple customers in a busy store.
• Welcome customers with a warm greeting and assist with product styles and benefits.
• Meet customer needs by utilizing omnichannel channels for a positive shopping experience.
• Process transactions accurately at the point of sale/register.
• Perform floor replenishment and assist with shipments as needed.
• Explain current promotions and the brand loyalty program, including credit to customers.
• Minimize losses through exceptional service and maintaining a clean, safe store.

Connaissances

Customer service

Multitasking

Communication

Omnichannel support

Outils

POS system

Description du poste

Love what you do. Carter’s Careers.

As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey.

You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. A 30% discount on our brands, referral bonuses, and much more!

What you’ll do

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service/engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• A relative in a management role at this store location

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s for all: Carter's is an Equal Opportunity and affirmative Action employer. (Minority/Female/Disability/Veteran).

Additional information

Applications will be accepted until at least 3 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Compensation for this position ranges from $17.00 - $19.25 per hour based on experience and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.