Holiday Helper

Carter's Retail Inc.; San Marcos (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

30% discount on store brands

Referral bonuses

Job summary

Carter's, Inc. in San Marcos, TX is seeking a Holiday Helper to greet customers with warmth, explain baby essentials, and assist families as they prepare for school days. You will join a welcoming, inclusive team that values caring, flexibility, and growth.

This role supports product knowledge and a positive shopping experience across channels. From staff training to brand promotions, you’ll help maintain an engaging store environment during peak seasons and contribute to strong customer

Qualifications

• Must be friendly and solutions-oriented.
• Demonstrated customer service/engagement skills.
• Strong verbal and written communication.
• Ability to manage multiple tasks at once.
• A relative in a management role at this store location.

Responsibilities

• Resolve issues for customers in a busy retail environment.
• Welcome customers and assist with product styles and benefits.
• Assist using omnichannel channels to ensure a positive shopping experience.
• Execute and expedite POS transactions.
• Complete floor replenishment and shipments as needed.
• Explain promotions and the brand loyalty program to customers.
• Maintain a safe, clean store and minimize losses.

Skills

Positive mindset

Customer service skills

Verbal and written communication

multitasking

Relative in management

Job description

As a Holiday Helper

As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter's

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Carter's is the #1 most-purchased children’s clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

Benefits we love

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. A 30% discount on our brands, referral bonuses, and much more!

What you'll do

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we'd love in a candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service/engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• A relative in a management role at this store location

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter's for all

Carter's is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Additional information

Applications will be accepted until at least 3 days after the posting date.

Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

We've become an industry leader by providing quality - from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We've kept our close-knit warmth since our founding. You'll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?