Holiday Helper

Carter's Retail Inc.; Jackson (NJ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

30% discount on Carter's brands

Referral bonuses

Flexible scheduling

Job summary

Carter's, Inc. is hiring a Holiday Helper in New Jersey. You will be the first face of the brand, welcoming families and helping them choose baby essentials and back-to-school items.

You’ll work in a fast-paced retail environment, delivering friendly service and guiding customers through promotions and loyalty programs. The role emphasizes a positive customer experience, multi-tasking across sales, assistance with product knowledge, and supporting store operations during the holiday season.

Qualifications

• Experience in helping customers in a retail setting.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Confidently resolve customer issues in a busy retail environment.
• Greet customers warmly and assist with product styles and benefits.
• Assist customers across omnichannel channels to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipping as needed.
• Explain current promotions and loyalty programs to customers.
• Minimize shrink by providing excellent service and keeping the store safe and clean.

Skills

Customer service

Communication

Multitasking

Tools

POS system

Job description

Love what you do. Carter's Careers. As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey.

You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter's:

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?

Benefits we love:

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. A 30% discount on our brands, referral bonuses, and much more!

What you’ll do:

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
• Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service/engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• A relative in a management role at this store location

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter's for all:

Carter's is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran).

Additional information:

Applications will be accepted until at least 3 days after the posting date.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. We've become an industry leader by providing quality - from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We've kept our close-knit warmth since our founding. You'll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences. Caring, teamwork, flexibility, and growth are what make us different. What's not to love?