Holiday Associate & Elf Crew

Mark Klaus; Medina (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Holiday spirit

Job summary

Castle Noel in Medina, OH is hosting walk-in interviews for its Elf Crew this holiday season. Join a magical team that brings festive joy to guests daily.

As a Holiday Associate and Elf, you’ll greet visitors, assist with activities, manage crowds, pose for photos, and help children and families experience the magic of Christmas in a safe, cheerful environment. No experience required—just enthusiasm and a willingness to be part of a spirited, family-friendly cast.

Qualifications

• Friendly and outgoing personality to make every guest feel special.
• Excellent customer service skills and positive attitude.
• Able to thrive in busy environments and project voice in large crowds.
• Physical ability to climb stairs and assist guests on the slide.

Responsibilities

• Interact with guests and children to make visits extra special.
• Manage crowds with a calm and cheerful demeanor.
• Assist guests at the top of the slide with clear instructions.
• Pose for souvenir photos and engage with guests, especially children.
• Greet guests at the base, help them stand after their ride, and guide them to the photo counter.
• Keep the mountain area clean to maintain holiday magic.

Skills

Friendly demeanor

Customer-focused

Adaptable

Physically capable

Job description

Join the Magic: Holiday Associate & Elf Crew at Castle Noel

Do you believe in the magic of Christmas? At Castle Noel, we bring the holiday spirit to life every day as America’s largest indoor Christmas attraction. Featuring authentic Hollywood movie props, dazzling costumes, interactive tours, and animated holiday window displays, we create unforgettable experiences for our guests. This holiday season, we’re looking for enthusiastic and cheerful individuals to join our Elf Crew and help spread the joy of Christmas!

What You’ll Do as Part of Our Elf Crew

As a Holiday Associate & Elf, you’ll play a key role in creating magical moments for our guests. Here’s what your day might look like:

Klaus Mountain Adventures:

• Interact with guests and children to make their visit extra special. Manage crowds with a calm and cheerful demeanor.
• Deliver Slide Rules and Prepare Guests for their Mountain-top adventure.
• Assist guests at the top of the slide by providing clear, friendly instructions.
• Smile. You'll be on camera! Pose for souvenir photos and engage with guests, especially children, to ensure they have a memorable experience.
• Greet guests at the base, help them stand after their ride, collect slide bags, and guide them to the souvenir photo counter.
• Assist with other tasks and keeping mountain clean to keep the holiday magic alive.

What Makes a Great Elf?

We’re looking for individuals who embody the spirit of Christmas. Our ideal Elf is:

• Friendly and Outgoing: You’ll need an eager personality and a welcoming demeanor to make every guest feel special.
• Customer-Focused: Excellent customer service skills, the ability to chit-chat with guests, and a positive attitude are a must.
• Adaptable: You thrive in busy, ever-changing environments and can project your voice in large crowds.
• Physically Capable: You should be able to climb and descend a flight of stairs and assist guests on and off the slide at floor level.

Why Join Castle Noel?

We provide something priceless: the chance to work in a magical, festive environment where you’ll create cherished memories for families and children. Imagine spending your days surrounded by twinkling lights, holiday music, and the joy of Christmas!

Ready to Join the Fun?

We’re hosting walk-in interviews at Castle Noel during the following times:

• Wednesdays: 5-6 PM
• Fridays: 12-1 PM
• Saturdays: 2-3 PM

If you’re ready to spread holiday cheer and become part of our Elf Crew, we’d love to meet you! Bring your enthusiasm, your best smile, and your love for all things Christmas.

Step into the magic—apply today and make this holiday season unforgettable at Castle Noel!