Hoboken FOH Team Member

Eat Alfalfa; Hoboken (NJ); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Partial Health & dental benefits

Growth opportunities

Paid shift meal

Sick leave accrual

Job summary

Alfalfa in Hoboken is seeking a warm, attentive Front of House Team Member to help deliver welcoming hospitality and signature beverages. You’ll greet guests, learn our beverage menu, and keep the restaurant clean and inviting while collaborating with a friendly team.

No prior barista experience required; we provide thorough training. Strong communication, reliability, and a positive attitude are essential to thrive in a fast-paced environment.

Qualifications

• Experience in a front-of-house role preferred.
• Strong knowledge of guest flow, service pacing, and order accuracy.
• Willingness to lead shifts and coach teammates.
• Reliable, clean, organized with attention to safety.

Responsibilities

• Greet customers warmly and knowledgeably.
• Prepare beverages and maintain beverage stations.
• Maintain hygiene and cleanliness of front-of-house areas.
• Manage inventory and communicate low items to managers.
• Operate Toast POS and coordinate with delivery services.

Skills

Guest service

Communication

Team leadership

Cash handling

Food safety

Adaptability

Education

ServSafe Manager

Food Handler Certification

Tools

Toast POS

Uber Eats

DoorDash

Grubhub

Job description

Hoboken FOH Team Member # Hoboken FOH Team MemberUptown Hoboken - Hoboken, NJ 07030## OverviewSalary Range$16.50 - $18.50 HourlyPosition TypeFull TimeJob ShiftAny## Description#### **About Alfalfa**Alfalfa was born at a farmers market in 2018 with a simple idea: inspire joy through balance. The bi-coastal all day California inspired eatery brings forward a menu with an ingredient-driven approach to providing real food and delightful hospitality in the communities it serves. We’re ingredient-obsessed, people-driven, and community-rooted. We are growing fast and building teams who care deeply about the experience they create.#### **The Role**We're looking for a naturally warm, friendly, and attentive individual to join our Front of House team. As one of the first people our guests interact with, you'll play a key role in creating a welcoming, memorable experience that reflects the Alfalfa brand.Reporting to the General Manager, you'll help deliver exceptional hospitality by greeting guests, preparing our signature beverages, maintaining a clean and inviting restaurant, and ensuring every guest feels genuinely welcomed and cared for. You'll work alongside a collaborative team that values hospitality, quality, and creating an outstanding guest experience.While previous barista or hospitality experience is preferred, it's not required. We provide comprehensive training for individuals who are eager to learn and grow. A positive attitude, strong attention to detail, reliability, and a willingness to continuously develop your skills are essential for success in this role.#### **Duties and Responsibilities*** Graciously greeting customers* In depth knowledge of the beverage and food selection, to the extent you will be able to thoughtfully answer any customer questions* Accurately and consistently preparing all of our beverage offerings* Keeping the front of house and beverage work stations clean & sanitized throughout the shift* Maintaining proper upkeep and care for coffee/beverage making equipment* Proper management of inventory levels, maintaining front of house stock such as cups, paper goods, etc. and communicating to front of house managers when items are running low* Maintaining composure and professionalism in a fast paced work environment.* Answering the store phone in a professional and courteous manner* If guests are dining in, team members will deliver food & beverage to the customer’s table* The completion of opening and closing checklists to ensure smooth transitions from shift to shift.* In depth knowledge of the front of house POS system (Toast) as well as the ability to track orders made through 3rd party food order/delivery services (Uber Eats, DoorDash, Grubhub, etc).* Notifying management of any customer complaints whether made in store or through other channels such as telephone, email, etc..* The honest & responsible handling of all money transactions, cash or card* Following all local, state, federal, and company policies in regards to COVID-19 safety.* Have an up to date knowledge of all key areas of cafe standard operating procedures* Approach change in standard operating procedure, or lack thereof, with grace and agility* Provide applicable feedbacks via established channels of product quality* Set an example through behavior and work habits when working across different team.**Job Type:**Full-Time, non-exempt**Compensation:**$16.50 - $18.50/hr - Tip eligible#### **Why You’ll Love Working Here*** Competitive hourly pay* Partial Health & dental benefits* Growth opportunities within a fast-growing, values-driven company* A supportive team that values creativity, kindness, and community* Paid shift meal* Sick leave accrued at 1 hour every 30 hours worked* Real food. Real people. Real joy.## Qualifications**Job Requirements:*** Previous experience in a restaurant front-of-house role is preferred* Strong understanding of guest flow, service pacing, and order accuracy* Ability to lead shifts, manage priorities, and direct team members in real time* Clear, confident communication skills with both team and guests* Proven ability to coach and correct behaviors respectfully and effectively* Strong attention to cleanliness, organization, and operational detail* Working knowledge of POS systems and cash-handling procedures* ServSafe Manager and Food Handler Certification (or willingness to get one)* Understanding of basic food safety and sanitation practices* Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds. Work requires the following motions: bending, twisting, squatting and reaching* Flexible availability, including weekends and holidays* Commitment to upholding The Alfalfa Way and maintaining a respectful team environment