HOA Community Manager (CA)

Seabreeze Management Company Inc; Pleasanton (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Seabreeze Management Company seeks an engaging Community Manager to lead homeowner associations. You will partner with Boards of Directors, align goals, manage projects, and ensure financial health.

The role requires 3+ years in HOA or related fields, strong communication, budget oversight, and proficiency with Microsoft Office. CCAM CMCA AMS designations are preferred.

Monday–Friday, standard hours; Equal Opportunity Employer; contact [e-mail] for accommodations.

Qualifications

• 3+ years of experience in managing homeowner associations, city government, or related experience
• Excellent, effective, and diplomatic verbal and written communication skills
• Understanding of project management, budget management, and strategic goal development

Responsibilities

• Assist Boards of Directors in developing the overall operational strategy for their Association; implement the Boards’ goals and monitor progress
• Maintain client relationships with the Boards by serving as a liaison between the Boards and the management company
• Develop fiscal management policies and procedures to protect each Association’s assets and support property values
• Oversee the bidding process for third party vendors
• Monitor homeowner assessment delinquencies and oversee collection efforts
• Prepare the annual budget by analyzing prior expenditures and assessing new needs

Skills

Customer service

Communication

Budget management

Project management

MS Office

Analytical thinking

Education

Higher education in hospitality

Job description

Introduction

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer‑centric teams who serve the communities where we work and live.

Summary

At Seabreeze Management Company, our motto is “People, Performance, Passion,” and we live that motto every day. By continually improving the service we offer our customers and providing our team with the resources they need, we have the power to create communities wherever we go. As an engaging, high‑energy self‑starter, the Community Manager embodies our motto through proactive leadership. With an emphasis on service, a Community Manager is organized and articulate and consistently puts the customer first.

By partnering with multiple Boards of Directors, the Community Manager must build longstanding relationships to assist in the development of goals for each Homeowner’s Association. Then, the Community Manager will support the Boards of Directors in deploying the right strategic plans to meet those goals. All major community projects and issues will be managed by the Community Manager.

The Community Manager is equipped with industry expertise and comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&Rs and Bylaws, inventory and procurement, contract relations, association maintenance and safety practices. Prior management experience as a portfolio manager is required and candidates must hold a CCAM® designation or CMCA®/AMS® designations.

Essential Duties and Responsibilities

To perform this position successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist multiple Boards of Directors in developing the overall operational strategy of their Association; implement the Boards’ goals; monitor and report status of implemented goals to the Boards.
• Maintain client relationships with the Boards by serving as a liaison between the Boards and the management company.
• Develop fiscal management policies and procedures that protect each assigned Association’s assets and help maintain property values, review financial reports, and adhere to budgets.
• Oversee the bidding process for third party vendors.
• Monitor homeowner assessment delinquencies and oversee collection efforts.
• Prepare the annual budget by analyzing prior expenditures and assessing new expenditure needs.
• Administer all legal issues as well as ensure Association policy and procedure adherence, compliance with governing documents or corporate and civil code, and state and federal obligations.
• Maintain all communications with the Boards; creating weekly/monthly reports and action item lists. Maintain past and current Association records and files relating to the operation and management of the Association.
• Prepare agendas and Board packages and attend all Board meetings, including Executive Session and General Session meetings.
• Other duties as assigned

Requirements

Knowledge, Skills and Experience

• 3+ years of experience in the industry, managing homeowner’s associations, city government, or related experience
• Strong analytical, problem solving and creative thinking skills
• Customer service‑driven
• Excellent, effective, and diplomatic verbal and written communication skills
• Understanding of project management, budget management, and strategic goal development
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
• CCAM® designation and/or CMCA® and AMS® designations desirable

Minimum Education

• Some higher education or vocational training specializing in the hospitality industry desired
• Good geographic knowledge of the surrounding area

Availability

Monday–Friday, 8:00 AM–5:00 PM, with occasional evening availability required for board meetings and business needs.

Language Skills

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Work Environment

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact us at [e-mail].