HOA Community Manager

associacareers; Minneapolis (MN); On-site; USD 57,000 - 72,000; Part time

Job summary

Associa seeks a Community Association Manager to oversee a portfolio of HOAs in the Minneapolis area. You will travel to communities, prepare board meeting materials, and coordinate with homeowners, vendors, and committees under the management agreement.

The temporary, benefits-eligible role emphasizes organization, communication, and financial reporting skills with HOA operations and board liaison responsibilities.

Qualifications

• Bachelor's degree preferred and HOA management experience preferred.
• Experience coordinating with boards, homeowners, and vendors.
• Proficiency in Microsoft Office and standard business communications.

Responsibilities

• Travel to client associations to attend board meetings and events as needed.
• Prepare agendas, reports, and board meeting packages.
• Prepare annual disclosure packages and financial statements for homeowners.
• Update association information in internal systems and shared files.
• Coordinate and oversee inspections of facilities and common areas.
• Liaise with the Board and homeowners; perform management duties per agreement.
• Support development and use of community management tools and budgets.
• Review monthly financial reports and contribute to board communications.
• Provide recommendations for major capital expenditures as needed.

Skills

MS Office

HOA knowledge

Board liaison

Business writing

Conflict resolution

Customer service

Confidentiality

Time management

Organization

Communication skills

Teamwork

Policy familiarity

Stakeholder coordination

Education

Bachelor's Degree preferred

Community Association Management (HOA) experience preferred

Job description

We are looking for a Community Association Manager to join our growing team!

Job Summary

A Community Manager is responsible for providing the overall supervision of a portfolio of community associations. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as Associa staff.

Position Type: Temporary, benefits eligible

Temporary Role Details: Upon completion of the required tenure period, the temporary employee will be eligible to enroll in medical benefits and begin to earn PTO. This role has the potential to transition into a full-time regular position based on business needs and performance.

Salary range:

CAM I: $57,000 - 65,000

CAM II: $65,000 - 72,000 (candidate has at least 3 years of experience managing HOAs)

Responsibilities

• Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.
• Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Update homeowner and association information in C3 and shared files.
• Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.
• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Other Duties and Responsibilities

• Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Manage routine and special project vendors including procurement as well as performance evaluation as contracted.
• Oversee Associa staff as contract provides.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Skills

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficiency in conflict resolution techniques.
• Professional customer service skills.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Ability to keep workspaces organized and maintained.
• Ability to interpret verbal and/or written instructions at a proficient level.
• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Knowledge of company policies, procedures, and forms
• Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients.
• Must be able to work effectively with others in person and in group setting
• Must be able to prioritize, manage time, and meet deadlines.
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).

Education and Experience

• Bachelor's Degree preferred
• Community Association Management (HOA) experience preferred