HOA Administrator

LAM Lennar Associates Mgmt LLC; Huntsville (AL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health Insurance - Medical, Dental & V

Vacation – 3 weeks of vacation per y

401(k) Savings Plan with company match

Paid Maternity & Bonding Leave

New Hire Referral Bonus Program

Product Purchase Discount for Assist

Associate Assistance Plan

Everyone’s Included Day

Education Assistance Program

Adoption Assistance up to $30,000

Job summary

Lennar is seeking an HOA Administrator in Huntsville, AL to manage community operations, budgets, and governance with third-party partners and the Board of Directors.

The role requires one year of related experience, a high school diploma (BA preferred), and a valid driver's license for travel to communities. Office-based with some site visits and responsibilities across multiple Lennar communities.

Qualifications

• High School Diploma or equivalent required; B.A. in Business or related field preferred.
• Minimum one year of experience in homebuilding, real estate, property management, HOA experience or legal field is preferred
• Valid driver’s license and satisfactory driving record; travel to area communities as needed
• Strong working knowledge of customer service principles and practices
• Ability to read, analyze, and interpret construction plans, contracts, legal documents, codes and regulations
• Ability to communicate effectively and concisely, both verbally and in writing
• Proficient in MS Office Suite - Word, Excel, Outlook and MS Teams

Responsibilities

• Work closely with third party HOA Management Companies, municipal employees, trade partners, Division associates, HOA associations, Board of Directors and developers to manage and operate communities.
• Work setting - In Office with some travel to communities as needed.
• Acquire and maintain knowledge of state/local laws, policies and procedures for HOA administration.
• Analyze advantages/disadvantages of alternatives and make recommendations to Division management and Board of Directors.
• Lead relationships with other business groups, neighbors, trade partners, and customers.
• Supervise third party manager preparations of annual budgets, meeting deadlines, and thorough analysis.
• Manage customer relationships to resolve residents’ concerns and requests; conduct inspections.
• Respond to calls and correspondence timely and professionally to customers and associates.
• Possibly run Board of Directors meetings per Robert’s Rules of Order.
• Ensure safety standards and safe work environment.
• Serve on HOA Board of Directors as required.
• Approve architectural review requests.
• Conduct regular site visits for maintenance and cleanliness.
• Maintain electronic files for each community.
• Coordinate paperwork flow for approvals and payments to trade partners.
• Assist in HOA turnover process with Management Company.
• Prepare and review HOA documents (CCRs, bylaws, reserve studies, budgets, etc.).

Skills

Customer service

Reading contracts and regulations

Communication

Reading and interpreting construction/

Driver's license

Education

High School Diploma or equivalent

BA in Business or related field (preferred)

Tools

MS Office Suite

Excel

Outlook

MS Teams

Job description

HOA Administrator

Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.

Lennar Core Values

Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, shareholders, and community.

Responsibilities

• Responsibilities include working closely with third party Management Companies, municipal employees, trade partners, Division associates, HOA associations, Board of Directors and developers to manage and operate the communities.
• Work setting - In Office with some travel to communities as needed
• Works closely with third party HOA Management Companies and legal counsel
• Acquires and maintains current knowledge of state and local law, policies and procedures as it pertains to HOA administration.
• Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Division management and the Board of Directors.
• Liaison and leadership to effectively manage relationships with other business groups, neighbors, trade partners, Division associates and customers.
• Supervise third party manager preparations of complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the Division and each community.
• Manages customer relationships to ensure resolution of residents’ concerns and requests and conducting formal and informal inspections.
• Responds to phone calls and correspondence in a timely, professional manner to customers and Division associates.
• When necessary, ability to run a Board of Director’s meeting according to Robert’s Rules of Order.
• Observes all safety standards and participates in the Division’s efforts to provide safe work environment.
• Serve on Homeowner’s Association Board of Directors as required.
• Review and provide timely approval of customer architectural review requests.
• Regular site visits to ensure cleanliness, maintenance and the appropriate work is being completed and kept for all communities.
• Maintain electronic file storage for each community.
• Coordinate the flow of paperwork for timely approval of documents, agreements and payment to trade partners.
• Coordinate and assist in HOA turnover process with Management Company.
• Perform all other duties as assigned.
• Prepare and review HOA related documents (i.e. CC&Rs, bylaws, reserve studies, development plans, budgets, etc.)

Qualifications

• Minimum one (1) year of experience in homebuilding, real estate, property management, HOA experience or legal field is preferred
• High School Diploma or equivalent required; B.A. in Business or related field is preferred
• Valid driver’s license and satisfactory driving record- will require traveling to area Communities as needed
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret construction plans, contracts, legal documents, codes and regulations
• Ability to communicate effectively and concisely, both verbally and in writing
• Proficient in MS office Suite - Work, Excel, Outlook and, MS Teams

Benefits

• Health Insurance - Medical, Dental & Vision
• Vacation – 3 weeks of vacation per year to start Holidays, Sick Leave, & Personal Days
• 401(k) Savings Plan with company match
• Paid Maternity & Bonding Leave
• New Hire Referral Bonus Program
• Product Purchase Discount for Associates
• Associate Assistance Plan
• Everyone’s Included Day - In the spirit of inclusion, diversity, and caring for our community, Lennar encourages our Associates to take a day to connect, reflect and inspire those around us, in a way that is uniquely important to you.
• And More!
• Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of.
• Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments.
• To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations.
• From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies.
• Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day.

Equal Opportunity

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.