HO North American Digital Workplace Domain

Airbus; Mobile, Town of Texas (AL, WI); Remote; USD 120,000 - 180,000; Full time

Job summary

A leading aerospace firm in Mobile, Alabama is seeking a Head of Digital Workplace to manage the digital workplace strategy. The role involves overseeing a diverse team, driving innovation in digital tools, ensuring alignment with business objectives, and enhancing employee experience. Applicants should have extensive experience in digital roles, strong leadership skills, and fluency in English. This position offers a unique opportunity to shape the digital landscape within a major organization.

Qualifications

• Minimum of 15+ years in digital roles such as solution architecture, project management.
• Experience in Change Management, implementing new practices.
• Fluency in English is mandatory.

Responsibilities

• Develop and implement a digital workplace strategy aligned with business objectives.
• Oversee the entire digital workplace ecosystem for a smooth user experience.
• Lead a team, ensuring high levels of performance and professional development.

Skills

Leadership skills

Analytical skills

Stakeholder management

Communication skills

Education

Bachelor of Science degree in Information Technology

ITIL Foundation

Tools

Digital Workplace technologies

Project Management methodologies

Job description

Overview

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [e-mail].

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination (English)
• Aviso: Transparencia en el Pago No Discriminación (Spanish)

Job Description

Job Summary: The Head of Digital Workplace will be responsible for designing, implementing, and managing our digital workplace strategy. This role involves leading a team to drive continuous improvement in our digital tools and platforms, ensuring they align with business objectives and enhance the overall employee experience. You will work closely with other regional digital domains, European teams and external vendors to ensure our Digital workplace is reliable, secure, and scalable to meet our evolving business needs.

Responsibilities

• Strategy and Planning (15%): Develop and implement a digital workplace strategy that supports the company's business objectives in full alignment with the group strategy.

• Digital Workplace Management (25%): Oversee and manage the entire digital workplace ecosystem from Google environment to end users devices and collaboration means. Monitor and optimize performance to ensure a smooth and efficient user experience. Engage with employees at all levels to understand their needs and challenges, ensuring that digital workplace solutions meet their requirements and enhance their experience.

• Management (15%): Oversee the planning, execution, and delivery of key digital workplace projects, ensuring they are completed on time, within budget, and to the required quality standards. Lead a team of digital workplace specialists, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance.

• Stakeholder Engagement (20%): Build strong relationships with key stakeholders, both internally and externally, to drive the adoption and success of digital workplace initiatives. Europe/Central relationship: Ensure full alignment with central stakeholders of each division to sustain daily operation, enable evolution of the regional infrastructure and contribute to local digital strategy. Service providers Management: Manage relationships with external vendors to ensure quality of service and products.

• Budget and Cost Management (15%): Develop and manage the digital infrastructure budget, optimizing costs without compromising quality.

The scope includes all Digital Airbus Divisions and Domains within North America (US and Canada).

As a senior leader you will need to operate within the Airbus Global environment, building a global network, sharing best practices and experiences, reviewing and when necessary integrating Airbus Central policies to drive continual improvement throughout North America Digital.

Additional Responsibilities

5% Flexibility - Other duties as and when needed.

Qualifications

Education

• Required Bachelor of Science degree in Information Technology or equivalent relevant experience in lieu of degree.

• ITIL Foundation

Experience

• Required Deep understanding of modern workplace technologies and trends, including cloud services, collaboration platforms, and digital asset management.

• Required Excellent leadership and management skills, with the ability to inspire and motivate a team.

• Required Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

• Required Excellent communication and stakeholder management skills, with the ability to build effective relationships at all levels.

• Required Minimum of 15+ years in Digital roles such as solution and infrastructure architecture, project management, business analysis, system design, software development.

• Required Experience of Change Management where you have had to implement new practices within an organization.

License/Certifications

• Preferred Project management certification e.g. PMP, SCM, or Safe

• ITIL certifications preferred

Travel Required

• Both domestic (within North America) and occasionally international to Europe.

Citizenship: Authorized to Work in Canada / Authorized to work in the USA

Clearance: NA

Knowledge, Skills, Demonstrated Capabilities

• Required Strong leadership experience in a transnational environment. This is key to successfully supporting the teams and ensuring alignment for deliveries according to plan.

• Able to create a positive team and community spirit and effective communication

• Excellent stakeholder management skills

• Ability to work under pressure and in crisis situations

• Experience in operational management with short lead-times as well ability to set-up and implement strategies

• Experience in transformation and continuous improvement

• Strong Experience in Product Lifecycle Management

Communication Skills

• Required Leadership experience of organisation beyond 50 team members

• Fluency in English is mandatory

• Strong interpersonal skills.

• Solid writing and presentation skills.

Technical Systems Proficiency

• Required Proficient in Digital Workplace technologies

• Knowledge of Digital processes and tools: ITSM processes and specifically Enterprise Architecture, Project Management methodologies (Waterfall, Fast track, Agile, SAFe) Service Management, Resource Management, Budgeting, and Risk Management.

Environment Complexity

• Highly complex environment composed of 3 divisional entities not yet integrated and spread out across the North America region on more than 23 sites, with coordination across Europe and India.

• International environment with very different cultures and mind-sets.

• Diverse company infrastructure requirements with highly complex products: commercial and military aircraft, commercial and military helicopters, satellites, launchers.

• Digital Projects either own or support all business activities represented in the North America perimeter: Sales & Marketing, Customer Services, Spares, MRO, Training, Programs, Manufacturing, Supply Chain, Logistics, Quality, Engineering, Corporate Functions (HR, Finance, Procurement, Communication, Legal, Facilities, etc.).

Organizational information

• Reports to the Ho Digital

• Direct Reports: 12 - Direct Reports; 40 - Contractors

• There will be a need to expand the team to meet demand.

Job Dimensions

• Responsible for all Airbus Digital Infrastructure in the North America region:

  • Entities: 4

  • Sites: 25+

• ~$21M budget

Other

• Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

• Relocation and visa: Airbus provides relocation assistance for qualified positions; Airbus does not sponsor visas for US positions unless specified. Employment is at will.

NOTE: Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

This job requires awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Americas, Inc.

Employment Type: US - Direct Hire

Experience Level: Professional

Remote Type: On-site

Job Family: Leadership

Job Posting End Date: 10.25.2025

Airbus provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This notice reinforces Airbus’s commitment to equal opportunities. Any impersonation or request for money in recruitment should be reported to [e-mail].