HM Store Manager 1133 Connecticut Avenue

H&M; Falls Church (VA); On-site; USD 71,000 - 84,000; Full time

Job summary

H&M seeks a Store Manager to lead the customer experience in their Falls Church location. You will manage retail operations, optimize performance through data analysis, and develop your team in a collaborative environment. This role emphasizes inclusive leadership and staying current with fashion trends.

Benefits

Health insurance

Wellness programs

Retirement plans

Employee discounts

Access to community through Colleague Resource Groups

Qualifications

• Strong leader with retail management experience.
• Effective communicator capable of analyzing data.
• Experience in team coaching and development.

Responsibilities

• Manage the total omni-channel customer experience and analyze sales.
• Develop talent and lead the team for optimal performance.
• Maintain retail operations and visual merchandising standards.

Skills

Leadership

Communication

Analytical Skills

Job description

Job Description

About the Role

As a Store Manager, you will be responsible for the overall customer experience in your store, ensuring high visual and commercial standards aligned with store format, regional, and global strategies. You will lead the store team to excel, fostering an inclusive culture that promotes collaboration and entrepreneurial spirit. Additionally, you will analyze sales data, follow up on performance, and develop plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are the same. Typical responsibilities include:

• Customer Sales & Profit: Managing the total omni-channel customer experience, ensuring visual and commercial presentation, representing the brand positively, analyzing sales and budgets, and promoting customer loyalty and sustainability initiatives.
• Fashion & Trend Awareness: Staying updated on fashion trends, styles, and competitors, and ensuring your team shares relevant product and fashion knowledge.
• Team & Development: Talent management, recruiting, onboarding, training, performance evaluations, and fostering collaboration with the area and store leadership teams.
• Retail Operations & Visual Merchandising: Maintaining store cleanliness, visual standards, stock levels, store routines, and utilizing in-store technology to enhance customer experience.

Qualifications

Who You Are:

• A strong leader with experience in retail management and operations.
• Effective communicator, ambitious, and analytical, capable of working with numbers and statistics.
• Experience in team coaching, development, and collaboration.

Why You’ll Love Working at H&M

• Valuing diversity and inclusion.
• Access to community and networking through Colleague Resource Groups.
• Comprehensive benefits, including health insurance, wellness programs, retirement plans, and employee discounts.

Additional Information

Compensation: expected base salary range is $71,289 - $83,051 annually.

We are committed to providing reasonable accommodations for applicants with disabilities. For assistance, contact us at https://hm.ethicspoint.com.

Benefits include staff discounts across our brands, incentive programs, and various local perks depending on the market.

H&M is dedicated to creating an inclusive, diverse, and equitable workplace. We encourage applications from all backgrounds and do not require a cover letter to reduce bias.