HIV Customer Solutions Field Representative

Merck; Salt Lake City (UT); On-site; USD 85,000 - 120,000; Full time

Job summary

Merck is seeking an HIV Customer Representative to support our customer-centric business model in a field-based sales role. The position covers Southeast Florida, Miami-Dade, and Broward counties with a focus on understanding customer needs and aligning resources to improve health outcomes for healthcare professionals and patients.

The role involves engaging with healthcare professionals, tailoring discussions to each customer, and coordinating with the customer team to develop strategic plans

Qualifications

• Ability to discuss products with healthcare professionals and patients in meaningful terms.
• Strong communication and interpersonal skills for client interactions.
• Proven capability to identify business opportunities within accounts.

Responsibilities

• Communicates product information in a way that's meaningful to each customer.
• Engages in informed discussions about products with HCP customers.
• Acts as primary contact for select customer accounts to understand practice structure and needs.
• Coordinates with customer team to develop customer strategy and offerings.
• Shares learnings to help other customers meet needs.
• Focuses on better health outcomes for HCP and patient experiences.
• Provides input into resource allocation across customers.
• Identifies programs to address customer needs.

Skills

Customer engagement

Account management

Territory planning

Communication skills

Job description

Merck is seeking an HIV Customer Representative to support our customer-centric business model in a field-based sales role. The position covers Southeast Florida, Miami-Dade, and Broward counties with a focus on understanding customer needs and aligning resources to improve health outcomes for healthcare professionals and patients.

The role involves engaging with healthcare professionals, tailoring discussions to each customer, and coordinating with the customer team to develop strategic plans