HIV Case Manager

HNL Lab Medicine; Allentown (Lehigh County); On-site; USD 42,000 - 65,000; Full time

Job summary

HNL Lab Medicine in Allentown, PA, is seeking a dedicated Case Manager to join our multidisciplinary team. The role involves psychosocial assessments, coordination of services, and developing treatment plans in line with grantor requirements, ensuring seamless referrals across the network.

You will advocate for patients, coordinate care, and monitor outcomes, applying knowledge of Medicare/Medicaid and community resources to support patients and their families.

Qualifications

• Bachelor’s Degree Healthcare, Human Services, Education, or related field.
• 2 years Case management experience or 2 years Experience in a related field
• Knowledge of Medicare, Medicaid, and other state or federal funded assistant programs for eligible individuals
• Cultural competency in working with a diverse population
• Knowledge and understanding of the client's diagnosis, prognosis, care needs, as well as cost and barriers to goal achievement
• Knowledge and understanding of community resources that can be accessed to assist patients in maintaining housing, basic needs, and overall health care
• American Heart Association Basic Life Support - State of Pennsylvania within 90 Days

Responsibilities

• Plans and identifies immediate, short-term, and long-term care needs for patients/clients and sets appropriate patient/client goals and time frames for achievement in order to achieve desired outcomes.
• Conducts assessments of continuing care needs through direct observation, data analysis, and interviews in order to determine the need for intervention.
• Establishes appropriate monitoring tools to measure outcomes related to client/patient interventions.
• Evaluates and measures patient/ client responses to planning, services, and intervention in order to ensure the quality of case management services.
• Screens patients/clients for services and intervention appropriately as evidenced by documentation.
• Documents functional, situational, and clinical assessment within 24 hours of patient/client contact.
• Reports client/patient based data to client/patient based teams in order to improve quality of case management services.

Skills

Cultural competency

Medicare/Medicaid knowledge

Community resources knowledge

Bilingual

Education

Bachelor’s Degree Healthcare, Human Services, Education, or related field

Bachelor’s Degree Social work, psychology, sociology or similar field

Job description

Work Schedule: M-F 8:30-5

Summary

Functions as a member of a multidisciplinary team and utilizes input from other team members to make decisions. Conducts psychosocial assessment of patient and family needs and formulates a documented service coordination plan. Acts as a patient advocate by negotiating for necessary services and facilitates coordination of referrals throughout the network and the community. Develops treatment plans in accordance with grantor requirements.

Job Duties

• Plans and identifies immediate, short-term, and long-term care needs for patients/clients and sets appropriate patient/client goals and time frames for achievement in order to achieve desired outcomes.
• Conducts assessments of continuing care needs through direct observation, data analysis, and interviews in order to determine the need for intervention.
• Establishes appropriate monitoring tools to measure outcomes related to client/patient interventions.
• Evaluates and measures patient/ client responses to planning, services, and intervention in order to ensure the quality of case management services.
• Screens patients/clients for services and intervention appropriately as evidenced by documentation.
• Documents functional, situational, and clinical assessment within 24 hours of patient/client contact.
• Reports client/patient based data to client/patient based teams in order to improve quality of case management services.

Minimum Qualifications

• Bachelor’s Degree Healthcare, Human Services, Education, or related field
• 2 years Case management experience or 2 years Experience in a related field
• Knowledge of Medicare, Medicaid, and other state or federal funded assistant programs for eligible individuals
• Cultural competency in working with a diverse population
• Knowledge and understanding of the client's diagnosis, prognosis, care needs, as well as cost and barriers to goal achievement
• Knowledge and understanding of community resources that can be accessed to assist patients in maintaining housing, basic needs, and overall health care
• American Heart Association Basic Life Support - State of Pennsylvania within 90 Days

Preferred Qualifications

• Bachelor’s Degree Social work, psychology, sociology or similar field
• 1 year Case management experience in a health care setting
• Bilingual

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address: 1627 Chew St

Primary Location: Lehigh Valley Hospital- 17th Street

Position Type: Onsite

Department: 1004-09142 Comprehensive Health Services - CC

We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who align with our Core Values and enjoy working as a team to create satisfying outcomes for our patients, customers and clients. At HNL Lab Medicine, our patients are more than just test tubes. We understand the impact each test we analyze has on our patients' lives, and we never take that responsibility lightly. Headquartered in Allentown, Pennsylvania, we provide testing and related services to physician offices, hospitals, long-term care facilities, employers, and industrial accounts. With more than 50 patient service centers throughout Pennsylvania, we provide accessible, patient-focused laboratory services in the communities we serve. Our team of more than 2,000 professionals includes 109 board-certified pathologists and scientific directors, along with more than 400 certified laboratory scientists and phlebotomists. Together, they bring deep expertise, operational excellence, accountability, and compassionate care to every test we perform.