Hitch Professional

U-Haul; Whitehall (Lehigh County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus after certification

Career advancement

Mindset App Reimbursement

Gym Reimbursement

Health insurance

Paid holidays, vacation, sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Hitch Service Technician in Whitehall, PA to understand and explain towing packages, recommend and install the right tow package on customer vehicles, and deliver exceptional support to customers. The role involves some physical work and continuous training through U-Haul University.

Applicants must have a valid driver's license, basic wiring and tool experience, and a high school diploma or equivalent. Safety awareness and a team-focused attitude are essential for success.

Qualifications

• Valid driver’s license and a good driving record.
• Basic wiring and hand/power tool experience.
• High School Diploma or equivalent.

Responsibilities

• Explain U-Haul’s towing packages to customers.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service and support to customers.
• Other duties as assigned.
• Participate in ongoing education through U-Haul University.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Basic wiring knowledge

Hand/power tools proficiency

Job description

Hitch Service Technician Primary Responsibilities

• Understand and explain U-Haul’s variety of towing packages
• Recommend and install the right tow package on customer vehicles
• Provide exceptional customer service and support to U-Haul customers
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Requirements

• Valid driver’s license and the ability to maintain a good driving record
• Basic wiring and hand/power tool experience
• High School Diploma or equivalent

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationery, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.

U-Haul offers Hitch Service Technicians

• $100 hiring bonus
• $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter Program (EAP)
• Employee Assistance Program
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Location

3001 MacArthur Rd, Whitehall, Pennsylvania 18052 United States of America

Eligibility

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Company Culture

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.