Hitch Professional

U-Haul; Town of Hempstead (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Discounts on Apple products and more

Job summary

U-Haul is hiring a Hitch Service Technician in the Town of Hempstead. This position requires technical skills to assist customers with towing packages and installations. Responsibilities include recommending and installing towing solutions, while providing exemplary customer service.

Candidates must have a valid driver’s license and basic wiring knowledge. We offer great benefits like health insurance, a hiring bonus, and opportunities for advancement.

Qualifications

• Valid driver’s license and a good driving record.
• Proficient with tools and able to follow complex instructions.
• Quick learner with ability to adapt to technical requirements.

Responsibilities

• Understand and explain U-Haul’s towing packages.
• Recommend and install the right tow package on customer vehicles.
• Provide exceptional customer service to U-Haul customers.
• Participate in continuous education through U-Haul University.

Skills

Basic wiring

Hand/power tool experience

Technical adaptability

Detail-oriented

System navigation skills

Education

High School Diploma or equivalent

Job description

Do you enjoy working with your hands? Are you interested in learning valuable technical skills? U-Haul is seeking a hard-working, knowledgeable person for the position of Hitch Service Technician. Hitch Service Technicians work in U-Haul Moving and Storage Center lots to provide outstanding service to customers using their advanced technical expertise.

We offer a $100 hiring bonus and a $300 cash bonus paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Benefits

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter Program (EAP) Employee Assistance Program
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Hitch Service Technician Primary Responsibilities

• Understand and explain U-Haul’s variety of towing packages
• Recommend and install the right tow package on customer vehicles
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Requirements

• Valid driver’s license and the ability to maintain a good driving record
• Basic wiring and hand/power tool experience
• High School Diploma or equivalent
• Tool-proficient with strong technical adaptability
• Detail-oriented with a proven ability to follow complex instructions
• Quick learner with excellent system navigation skills

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationery, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.