Hitch Professional

U-Haul; Washington (Washington County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Job summary

U-Haul in Washington state seeks a Hitch Service Technician who enjoys hands-on work and learning practical skills. You will explain towing packages, advise on the best hitch options, and install systems while delivering friendly, reliable service on the lot.

Requirements include a high school diploma, a valid driver's license, and basic wiring and hand/power tool experience. The role is full-time and on-site, with opportunities for ongoing education through U-Haul University.

Qualifications

• Customer service experience is preferred.
• Willingness to learn and apply technical skills on the job.

Responsibilities

• Explain U-Haul’s towing packages.
• Advise on and install the appropriate hitch package.
• Provide excellent customer service and support on the lot.
• Other duties as assigned.
• Participate in U-Haul education via U-Haul University.

Skills

Customer service experience

Hands-on problem solving

Education

High School Diploma or equivalent

Tools

Basic wiring

Hand & power tools

Job description

Do you enjoy working with your hands? Are you interested in learning valuable technical skills? U-Haul is seeking a hard-working, knowledgeable person for the position of Hitch Service Technician. Hitch Service Technicians work in U-Haul Moving and Storage Center lots to provide outstanding service to customers using their advanced technical expertise.

U-Haul Offers Hitch Service Technicians

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter Program (EAP) Employee Assistance Program
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s SmartDollar Program

Hitch Service Technician Primary Responsibilities

• Understand and explain U-Haul’s variety of towing packages
• Recommend and install the right tow package on customer vehicles
• Provide exceptional customer service and support to U-Haul customers.
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University

Requirements

• Valid driver’s license and the ability to maintain a good driving record
• Basic wiring and hand/power tool experience
• High School Diploma or equivalent

Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationery, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.