[Hiring] Technical Writer @thinkahead

thinkahead; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

A leading company is hiring a remote Security Technical Writer to support cybersecurity initiatives. The role involves producing clear documentation for security practices, compliance frameworks, and collaborating with teams to standardize documentation processes. Ideal candidates will have experience in technical writing and a strong understanding of cybersecurity concepts.

Benefits

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Qualifications

• 5 years of experience in technical writing, preferably in cybersecurity.
• Proficient in documentation tools and standard practices.
• Strong understanding of cybersecurity principles and frameworks.

Responsibilities

• Develop and maintain technical documentation for cybersecurity.
• Translate complex technical concepts into easy-to-understand content.
• Collaborate with cybersecurity teams to ensure accurate and up-to-date documentation.

Skills

Technical Writing

Cybersecurity Concepts

Communication Skills

Documentation Standards

Education

Bachelor’s degree in Technical Writing, Cybersecurity, or Computer Science

Tools

Confluence

SharePoint

Git/GitHub

Markdown

Microsoft Office Suite

Lucidchart

Draw.io

Visio

Job description

Jun 23, 2025 - thinkahead is hiring a remote Technical Writer. Salary: on-target earnings based on experience. Location: India.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.

We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.

A Security Technical Writer will play a crucial part in supporting our cybersecurity initiatives by producing clear, comprehensive, and accurate technical documentation for a variety of customer-facing and internal audiences. You will be responsible for creating and maintaining a wide range of documents, including but not limited to: Security practice standards and procedures, incident response guides, technical manuals, system architecture overviews, user guides for security tools, and compliance documentation aligned with industry frameworks such as NIST, ISO 27001, SOC 2, and others.

The ideal candidate will have a strong background in both technical writing and cybersecurity concepts, with the ability to translate complex technical information into easy-to-understand content. You will collaborate closely with security engineers, analysts, and risk / compliance professionals to gather accurate and timely information for your documentation efforts. Additionally, you will help standardize documentation practices, ensure consistent formatting and terminology, and contribute to the continuous improvement of our knowledge-sharing processes.

This role requires someone who is proactive, self-directed, and capable of managing multiple projects under tight deadlines. A strong understanding of the cybersecurity landscape—including threat modeling, risk assessment, data protection, and secure systems design—is highly valuable.

Key Responsibilities

The following are the expectations of a Security Technical Writer:

Client Delivery

Develop clear, concise, and accurate documentation related to cybersecurity operations, including:

Security policies and standards

System architecture diagrams

Incident response playbooks

Compliance documentation (e.g. NIST, ISO 27001, SOC 2)

User and administrator guides for security tools

Translate complex technical concepts into easy-to-understand content for various audiences (technical and non-technical).

Work closely with cybersecurity teams to gather information and validate documentation.

Ensure all documentation is up to date and aligns with organizational policies and regulatory requirements.

Create and maintain templates and documentation standards.

Assist in the development of training materials and internal communications related to cybersecurity awareness.

Technical Mastery

Documentation Tools: Proficient with documentation platforms such as Confluence, SharePoint, Git/GitHub, Markdown, and Microsoft Office Suite

Security Tools (familiarity required): Experience documenting tools like SIEMs (e.g., Splunk, QRadar), endpoint protection systems, vulnerability scanners (e.g., Qualys, Nessus), firewalls, identity and access management (IAM) solutions, and cloud security platforms (e.g., AWS Security Hub, Azure Security Center)

Writing Standards: Strong knowledge of style guides (e.g., Microsoft Manual of Style, APA, Chicago Manual) and documentation best practices

Diagramming Tools: Proficiency in tools like Lucidchart, Draw.io, or Visio for architecture and data flow diagrams

Markup Languages (a plus): Familiarity with XML & Markdown

Domain Experience Required

Cybersecurity Fundamentals: Strong understanding of core cybersecurity principles, including threat modeling, risk assessment, encryption, access control, vulnerability management, and incident response

Compliance Frameworks: Hands-on experience documenting against security standards such as:

NIST Cybersecurity Framework (CSF), NIST SP 800-53, NIST 800-171

ISO/IEC 27001 and 27002

PCI-DSS, HIPAA, GDPR, etc.

Industry Context (Preferred): Prior experience working in regulated industries such as finance, healthcare, technology, or government contracting

Cloud Security (Preferred): Knowledge of cloud-native security controls, cloud shared responsibility model, and cloud platform compliance (AWS, Azure, GCP)

Qualifications

Bachelor’s degree in Technical Writing, Cybersecurity, Computer Science, or related field.

5 years of experience in technical writing, preferably within a cybersecurity or IT environment.

Familiarity with cybersecurity concepts, frameworks, and tools (e.g., firewalls, IDS/IPS, IAM, etc.).

Excellent written and verbal communication skills.

Ability to work independently and collaboratively in a fast-paced environment.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

- Medical, Dental, and Vision Insurance

- 401(k)

- Paid company holidays

- Paid time off

- Paid parental and caregiver leave

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.