Hiring Talent for Future Role - Account Manager

Emplicit; Seattle (WA); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading marketplace agency in Seattle is seeking an ambitious Account Manager to manage and grow client relationships across various e-commerce platforms. The ideal candidate possesses a Bachelor's degree and relevant experience in account management or e-commerce. This role offers a competitive salary, flexible remote work options, and a comprehensive benefits package.

Benefits

Competitive base salary

Remote-work stipend

Generous time-off

Comprehensive benefits package

401K Retirement Savings program

Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or related field with relevant client-facing experience.
• Experience managing multiple client relationships in an agency or consultancy setting.
• Excellent written and verbal communication skills.

Responsibilities

• Manage day-to-day client communication and performance updates.
• Drive marketplace growth with comprehensive account plans.
• Troubleshoot issues and develop proactive solutions.

Skills

Client communication

Account management

eCommerce strategy

Team collaboration

Problem-solving

Education

Bachelor's degree in Marketing or related field

Job description

Overview

About Emplicit: Emplicit is the leading marketplace agency for ambitious brands. We are an e-commerce maximization partner, deeply embedded across multiple channels including Amazon, Tik Tok Shop and other marketplaces, DTC websites, and social shopping. We partner with our clients to manage every aspect of their specific ecommerce journey.

Working at Emplicit

Emplicit is seeking an ambitious Account Manager to join our talented team. In this role, you will be a key partner in managing the needs and expectations of a diverse portfolio of clients. The Account Manager I is responsible for forging strong, lasting partnerships with our clients and driving top line revenue.

Responsibilities

• Serve as a primary client contact, managing day-to-day communication including performance updates, marketplace challenges, and strategic recommendations to ensure project success
• Drive marketplace growth by developing and executing comprehensive account plans that align with client goals and maximize revenue potential
• Develop account plans to maximize their Amazon success and Emplicit revenue
• Troubleshoot issues and proactively create solutions
• Anticipate potential account obstacles and develop proactive solutions to mitigate risk
• Manage the efforts of a cross-functional team in developing e-commerce and marketing strategies to maximize brand and market opportunities

Qualifications

• Have a Bachelor's degree in Marketing, Business Administration, Communications, or related field, coupled with relevant experience in client-facing roles, eCommerce, or account management
• Have experience managing multiple client relationships in an agency, consultancy, or customer service setting
• Have excellent written and verbal communication skills
• Are a strong team player, detail oriented, and able to balance competing priorities
• Have a “customer-first” mindset and an innate ability to build trust with clients, teams and leadership

Exceptional candidates also have

• Have prior work experience with Amazon or Tik Tok Shop's ecommerce marketplaces

What we have to offer

• A competitive base salary
• A remote-first, flexible work environment with remote-work stipend
• Generous time-off including flexible, self-managed PTO and 11 Paid Holidays per year
• The opportunity to work with and learn from a smart, collaborative team
• Comprehensive benefits package including health, dental, vision, disability, and life insurance benefits
• 401K Retirement Savings program with a company match

Emplicit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.