[Hiring] Systems Administrator III @Jenzabar

Jenzabar; United States; Remote; USD 68,000 - 76,000; Full time

Job summary

An established industry player is seeking a skilled Systems Administrator III to join their dynamic team. This role involves managing systems and providing technical support for various Jenzabar solutions, ensuring seamless operations in a remote setting. The ideal candidate will have a strong background in system administration, with expertise in Windows and Linux environments, and a knack for problem-solving. You'll collaborate with diverse teams to enhance service delivery and drive efficiency. If you're passionate about technology and eager to contribute to a vibrant culture that values creativity and teamwork, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Parental Leave

401K

Educational Assistance

Qualifications

• 4-6 years in a Systems Administrator role with experience in Windows or Linux.
• Excellent problem-solving skills and ability to learn new software quickly.

Responsibilities

• Install, configure, and deploy Jenzabar core products while providing technical expertise.
• Respond to customer tickets and assist with system issues proactively.

Skills

Problem Solving

Troubleshooting

Analytical Skills

Communication Skills

Scripting

Networking Knowledge

Education

Bachelor's Degree

Tools

SQL Server

Windows

Linux

Virtualized Environments

Job description

Apr 09, 2025 - Jenzabar is hiring a remote Systems Administrator III. Salary: $68,000-76,000/year. Location: Worldwide.

For over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services. The Jenzabar culture is one that fosters an entrepreneurial environment, where employees are encouraged to be creative, work hard, and have a great time while doing so.

Position Summary

The Managed Services Systems Administrator III should have the proven ability to work either independently or in a team to achieve results. Should have the ability to quickly analyze problems and to work cooperatively with clients and other Jenzabar associates to determine the problem, verify potential solutions, and to solve the problem in a professional, courteous, and accurate manner with an enough level of ongoing communication and follow-up. The Systems Administrator III will work with Jenzabar’s Managed Services, Tech Consulting, PD, and Support teams to manage systems/servers/databases for CX, JX, JICS, J1, and other Jenzabar solutions.

Expectations

• Works cooperatively with Managed Services staff members, Clients, and other teams/departments within Jenzabar to determine problems/solutions in delivery of Managed Services to customers.
• Acts as a facilitator for the Jenzabar teams who may be helping to trouble-shoot or evaluate system, software, network, or data issues.
• Completes other duties as assigned by the Managed Services Manager or the designated Project Manager.
• Provides technical expertise and recommendations in assessing software/hardware projects and initiatives.
• Responsible for writing documentation/instructions related to standard and custom configuration of applications and operating procedures.
• Identifies opportunities that can improve the efficiency of business processes within Managed Services and Client operations.

Responsibilities

• Install, configure, upgrade, test, and deploy Jenzabar core products.
• Perform regular server checks, proactively identify problems, and provide effective solutions.
• Respond to customer tickets in a timely and professional manner.
• Provide Monthly Remote Management reports to customers.
• Refresh development servers with production applications and data as needed.
• Communicate and collaborate well with team members.
• Assist customers with resolving system issues and escalate problems when appropriate.
• Install/Upgrade SQL Server per best practices and Jenzabar Managed Services guidelines.
• Intermediate understanding of Jenzabar core product Administration.
• Investigate and resolve application functionality related issues. Provide support, troubleshooting, and communication while determining the appropriate steps in delivering the solution.
• Perform migrations of customer’s data from on-prem to company hosting environments.
• Is experienced with one additional Jenzabar Product outside of the Jenzabar core.
• Is experienced with three additional Technologies as defined by the Managed Services Manager.

Qualifications

• 4-6 years in a Systems Administrator role.
• Experience with Web Servers, application servers and mission critical applications.
• Windows or Linux experience.
• Experience working in a virtualized environment.
• Problem Solving and troubleshooting skills, including ability to perform root cause analysis design preventative activities.
• Excellent analytical and problem-solving skills.
• Able to quickly learn new software setup requirements, configuration rules, update procedures, etc. (and to then train other users, whether the customer or internal Jenzabar associates.)
• Takes responsibility for and shows initiative in learning how to use/manage systems more effectively.
• Excellent verbal and written communication skills.

Preferred Skills

• Scripting-any language.
• Networking knowledge.
• Experience working in a high availability environment.
• Bachelor’s degree.

The pay range for this position is $68,000-76,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits.

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance.

Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.

Please Note: Jenzabar does not sponsor applicants for work visas.