[Hiring] Supply Chain Planner @Petlab Co.

Petlab Co.; United States; Remote; USD 54,000 - 72,000; Full time

Job summary

Petlab Co. is seeking a proactive Supply Chain Planner to join their dynamic team. This remote position involves managing global marketplaces and ensuring operational efficiency while supporting product launches and promotions. Candidates should have experience in supply chain planning, particularly in a DTC or FMCG environment, and exhibit strong problem-solving and communication skills.

Benefits

Private Health Care via Vitality

28 days annual leave plus public holidays

Flexible working hours

Employee Assistance Programme (Help@Hand)

Royal London Pension Scheme with 5% employer contribution

Enhanced family leave policies

Puppy Therapy sessions

Learning and development budget

Free snacks and breakfast in the office

Dog-friendly working environment

Life Assurance (4x salary)

Gympass subscription

Electric Vehicle Scheme

Give Back Day for volunteering

Health Cash Benefit for health-related expenses

Qualifications

• 2-3+ years experience in demand-focused supply chain planning.
• Strong understanding of supply chain and logistics processes.
• Self-starter with a proactive approach.

Responsibilities

• Overseeing forecast and planning tools across marketplaces.
• Building relationships with supply chain contacts.
• Driving continuous improvement in supply chain processes.

Skills

Problem-solving

Project management

Attention to detail

Analytical mindset

Effective collaboration

Tools

MS Excel

Job description

Jun 21, 2025 - Petlab Co. is hiring a remote Supply Chain Planner. Location: UK.

Title: Supply Chain Planner

Location: UK Remote or Hybrid - monthly travel to our Central London Office

Position: Permanent

About Petlab Co

PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we achieved a 9-figure revenue in 2022 without external funding. We have a loyal community of pet parents and over 1.5 million happy dogs impacted by our products. Our team is vibrant, fast-moving, and customer-driven, valuing high performers and offering rapid career progression. We seek an ambitious, hardworking animal lover eager to grow with us.

A Day In The Life…

Our Head of Supply Chain is looking for a proactive Supply Chain Planner to join our small but ambitious team. You will manage our global marketplaces and stock locations, oversee the supply chain for growth and new product launches, and ensure operational efficiency. The role requires adaptability, problem-solving, and project management skills, ideally with experience in a DTC/e-commerce environment focused on demand planning and supply chain management.

This is an excellent opportunity to join a growing business and be integral to our operations. You will report to the Head of Supply Chain and have the chance to develop your career in a dynamic environment. We value fast thinking and hands-on attitude—if you thrive in a fast-paced setting, we want to hear from you!

Your day-to-day responsibilities include:

• Overseeing forecast and planning tools across marketplaces (Amazon US, UK, Germany, Canada)
• Building relationships with supply chain contacts to ensure timely purchase order delivery
• Facilitating product launches, promotions, seasonal planning, and new product development
• Driving continuous improvement and best practices in supply chain processes
• Supporting month-end reconciliation with the finance team
• Monitoring stock aging and coordinating cross-departmental actions
• Aligning supplier production schedules to fulfill orders on time
• Managing product launches with suppliers and communicating changes
• Collaborating with US fulfillment partners to resolve stock issues
• Working with QA and Goods In to address rejects and quality concerns
• Reviewing and challenging invoices with suppliers
• Ensuring stock receipts match payments at month-end
• Assisting in setting up marketplaces in new regions
• Aligning promotional activities with sales forecasts

Requirements

What You Need…

• 2-3+ years experience in demand-focused supply chain planning, preferably in FMCG or DTC/e-commerce
• Experience with Amazon FPR is highly advantageous
• Strong understanding of supply chain and logistics processes
• Ability to build cross-functional relationships
• Excellent attention to detail and continuous improvement mindset
• Self-starter with a proactive approach
• Excellent verbal and written communication skills
• Highly organized, problem-solving skills, and ability to prioritize
• Analytical mindset with effective collaboration skills
• Strong numeracy skills
• Proficiency in MS Excel; NetSuite knowledge is a plus

Benefits

• Private Health Care via Vitality
• 28 days annual leave plus public holidays
• Flexible working hours
• Employee Assistance Programme (Help@Hand)
• Royal London Pension Scheme with 5% employer contribution
• Enhanced family leave policies
• Puppy Therapy sessions
• Learning and development budget
• Free snacks and breakfast in the office
• Dog-friendly working environment
• Life Assurance (4x salary)
• Gympass subscription
• Electric Vehicle Scheme
• Give Back Day for volunteering
• Health Cash Benefit for health-related expenses

Petlab Co. is an equal opportunity employer committed to diversity and inclusion. Applications are encouraged from all backgrounds, regardless of gender, race, sexual orientation, religion, age, nationality, marital status, or disability. We believe diversity fosters innovation and welcome passionate candidates to join our family!