[Hiring] Site Reliability Engineer @JatApp

JatApp; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative IT company is seeking a Site Reliability Engineer to enhance its cross-platform VPN service. This role offers the opportunity to work with cutting-edge technologies and a team dedicated to meeting cybersecurity needs for millions of users worldwide. You'll manage infrastructure as code, implement monitoring systems, and ensure high availability and security standards. With a remote-first culture and a focus on personal development, this position provides a supportive environment where your contributions will significantly impact the company's success. Join a dynamic team that values creativity and initiative!

Benefits

Health Insurance

Flexible Benefits Cafeteria

Learning and Development Opportunities

Remote-First Culture

Personal Equipment Policy

Community of Like-minded People

Creative Freedom

Legal & Finance Support

Generous Time-off Policy

Qualifications

• 3+ years of experience as a Site Reliability Engineer or similar role.
• Strong knowledge of Linux and networking/security concepts.

Responsibilities

• Manage infrastructure using IaC tools like Terraform and Ansible.
• Implement monitoring and alerting systems for high availability.

Skills

Infrastructure as Code (IaC)

Linux System Administration

Monitoring Tools (Prometheus, Grafana)

Networking Concepts

Troubleshooting Skills

Education

Bachelor's Degree in Computer Science or related field

Tools

Terraform

Ansible

Nagios

ELK Stack

Job description

May 07, 2025 - JatApp is hiring a remote Site Reliability Engineer. Location: Ukraine.

We are an IT company, JATAPP, creating products that are used by millions of users from all over the world. Our portfolio already includes 20+ different products exclusively in white niches: Business, Utilities, Lifestyle, Cybersecurity, and Education.

We are looking for a Site Reliability Engineer to join our largest product — a cross-platform VPN service. Our product already helps over 10 million users worldwide meet their cybersecurity needs.

Tasks

• Infrastructure as Code (IaC) management: using tools like Ansible, Salt, Terraform, and similar to provision and update infrastructure
• Stack configuration and support: implementing monitoring and alerting systems (Prometheus, Grafana, Nagios)
• Designing, configuring, monitoring, and maintaining networks, public cloud environments, and internal tools
• Participating in the lifecycle management of Linux systems
• Automating infrastructure management using IaC tools
• Supporting, scaling, and optimizing infrastructure
• System analysis, incident response, and troubleshooting
• Maintaining infrastructure according to the highest security standards

Requirements

• 3+ years of experience as a Site Reliability Engineer or in a related role (e.g., Network Engineer, Network Architect, DevOps Engineer)
• Experience with monitoring and observability tools (Prometheus, Grafana, ELK, Nagios)
• Hands-on experience with Infrastructure as Code (IaC) tools — Terraform, Ansible
• Strong knowledge of Linux system administration and optimization (Debian, Ubuntu; performance tuning, troubleshooting)
• Deep understanding of networking and security concepts (VPN, proxy technologies, firewall rules, iptables, iproute2, SSL/TLS encryption)
• Solid troubleshooting and incident response skills in high-availability production environments

Nice to Have:
• In-depth knowledge of VPN protocols: OpenVPN, IPsec, IKEv2/IPsec, and WireGuard
• Understanding of advanced networking concepts that impact VPN performance and routing between global data centers

Benefits

• Mental and Physical Health: healthcare is a must, so at JatApp we will cover health insurance for you
• Benefits Cafeteria: choose what you like most — sports, food delivery, home office supplies — and we will cover your expenses under available budget
• Knowledge Sharing: in addition to internal events, you will have access to the Projector library
• Remote-First Culture: it’s up to you whether to work remotely or at our coworking space
• Personal Equipment Policy: for sure, you will have everything you need to work efficiently
• Learning and Development Opportunities: it's a real pleasure for us to watch you learn, so we're happy to cover your learning and development costs, as well as English courses
• Community of like-minded people: at JatApp you will work in a team of like-minded people who are ready to launch a product, run a marathon, or climb Hoverla together
• Creative freedom: we encourage initiative and creative thinking, so with us, you can be yourself and have the freedom of professional expression
• Legal & Finance Support: we cooperate with the best financiers and lawyers who will be ready to help solve any of your questions upon request
• Time-off Policy: 20 vacation days per year, 5 days for sick leave without medical confirmation, unlimited sick leaves with a doctor's note, 3 personal days, and 2 days off for special events or occasions

About the company

JatApp is an IT product company that creates valuable high-tech products used daily by millions worldwide.