[Hiring] Senior Product Manager, Invoice & Billing @Gusto

Gusto; United States; Remote; USD 153,000 - 191,000; Full time

Job summary

An established industry player is seeking a Senior Product Manager for their Invoice & Billing team. This remote role offers the opportunity to drive impactful billing solutions for small businesses. You will own the billing lifecycle strategy, collaborate with cross-functional teams, and lead product development from concept to execution. This position is perfect for someone with a strong background in billing automation and a passion for enhancing customer experiences. Join a mission-driven culture that values innovation and collaboration, and help shape the future of small business solutions.

Qualifications

• 5+ years of experience in product management with complex billing solutions.
• Strong understanding of billing automation technologies and regulations.

Responsibilities

• Own the billing and subscription lifecycle strategy aligning with business goals.
• Identify new revenue opportunities through billing innovations and automation.

Skills

Product Management

Billing Solutions Design

Billing Automation Technologies

Cross-Functional Project Management

Data-Driven Decision Making

Technical Fluency

Excellent Communication Skills

Customer-Centric Approach

Job description

Apr 12, 2025 - Gusto is hiring a remote Senior Product Manager, Invoice & Billing. Salary: $153,000 to $191,000/yr in most locations; $186,000 to $230,000/yr in major cities. Location: USA, Canada.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role).
• Our Product team is lean, which means you’ll have a high degree of impact and ownership.
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.

About the Team:

Invoice & Billing sits within our Growth team focusing on key initiatives like anniversary billing, billing in advance, usage-based billing, etc. These are major, foundational projects in the early stages, involving collaboration with downstream teams such as Growth, Customer Support, Accounting, Finance, Business Intelligence, and Product. This role will be crucial in supporting Gusto’s expanding range of customer-facing products.

Here’s what you’ll do day-to-day:

• Ownership: Own the billing and subscription lifecycle strategy, ensuring alignment with business goals.
• North Star: Identify new revenue opportunities through billing innovations and automation.
• Collaboration: Collaborate with engineering, data, finance, and operations to enhance billing infrastructure.
• Translate business needs into clear product requirements and roadmaps for cross-functional teams.
• Lead end-to-end product development, driving execution and delivering impactful solutions.

Here’s what we're looking for:

• 5+ years of experience as a Product Manager, with a track record of designing complex billing solutions.
• Strong understanding of billing automation technologies and financial regulations affecting product design.
• Proven ability to drive large-scale, cross-functional projects from concept to execution.
• Data-driven mindset, using metrics, customer feedback, and business insights to inform strategy.
• Technical fluency—comfortable collaborating with engineering and translating technical trade-offs for non-technical stakeholders.
• Excellent communication skills to align teams across growth, marketing, finance, and business intelligence.
• Customer-centric and solution-oriented approach, ensuring products deliver real value to end-users.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $153,000 to $191,000/yr in Denver & most major metro locations, and $186,000 to $230,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.