[Hiring] Revenue Operations Data Analyst @Cresta

Cresta; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Cresta is looking for a Revenue Operations Data Analyst to enhance data-driven decision-making within Sales, Marketing, and Customer Success teams. This remote role supports the RevOps team by providing actionable insights, reporting, and analysis to drive performance and operational efficiency.

Qualifications

• 2–5 years in data analysis, business intelligence, or GTM operations roles.
• Advanced skills in Excel and Google Sheets required.
• Experience with Salesforce and BI tools like Looker Studio preferred.

Responsibilities

• Analyze GTM metrics across pipeline and bookings.
• Develop and maintain reporting in Salesforce and Looker Studio.
• Collaborate cross-functionally on strategic initiatives.

Skills

Data Analysis

Business Intelligence

Analytical Skills

Attention to Detail

Communication

Tools

Salesforce CRM

Looker Studio

Excel

Google Sheets

Job description

Jun 02, 2025 - Cresta is hiring a remote Revenue Operations Data Analyst. Salary: base salary, equity, and benefits. Location: USA.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta'sco-founder and chairman isSebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO,Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform,and CTO & co-founder,Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re looking for a Revenue Operations Data Analyst to join our fast-moving RevOps team. You’ll be responsible for helping drive data-driven decision-making across Sales, Marketing, and Customer Success by providing actionable insights and building scalable reporting infrastructure.

This role is ideal for candidates with 2–5 years of experience and will report directly to the Director of Revenue Analytics, ideal for someone who is passionate about solving business problems with data, thrives in fast-paced environments, and wants to grow within a high-performing Revenue Operations team.

Location: Remote within the U.S., with a preference for candidates based in the San Francisco Bay Area.

Responsibilities:

• GTM Data Analysis & Reporting

  • Analyze key GTM metrics across pipeline, bookings, and customer lifecycle stages
  • Develop, automate, and maintain reporting in Salesforce, Looker Studio, Google Sheets, and Excel
  • Translate data into business insights that influence strategy and performance

  GTM Compensation Plan Design & Administration

  • Prepare and distribute compensation-related documents, such as commission statements and incentive plan updates
  • Ensure accurate calculation and distribution of commissions in line with sales agreements and performance metrics
  • Assist in troubleshooting commission-related issues and provide guidance to employees and managers

  Data Quality & Systems Monitoring

  • Ensure accuracy and consistency of data across Salesforce and other RevOps systems
  • Identify, investigate, and resolve data quality issues that impact reporting

  Strategic Support for Revenue Leadership

  • Collaborate with Sales, Marketing, and CS teams to support recurring QBRs and ad hoc strategic initiatives
  • Provide analytical support for goal tracking, territory reviews, and performance deep-dives

  Process Documentation & Optimization

  • Document recurring reporting workflows and build scalable data processes
  • Help identify automation opportunities to streamline operational efficiency

  Collaboration Across the Business

  • Ensure alignment on GTM KPIs and definitions
  • Contribute to a shared data culture by promoting transparency, consistency, and accuracy

Qualifications We Value:

• 2–5 years in data analysis, business intelligence, or GTM operations roles in SaaS or startup environments
• Advanced Excel/Google Sheets skills (pivot tables, lookups, conditional logic)
• Experience working with Salesforce CRM (reporting, data model understanding, etc.)
• Familiarity with BI tools such as Looker Studio, Tableau, or Power BI
• Strong analytical skills, attention to detail, and data quality ownership
• Clear communicator with the ability to collaborate cross-functionally
• Eagerness to learn, grow, and take on new challenges in a high-growth environment

Nice to Haves

• Prior experience in a Revenue Operations, Sales Operations, or GTM Analytics team
• CaptivateIQ or other Compensation system experience
• Familiarity with SQL or interest in learning it
• Understanding of GTM metrics like pipeline coverage, conversion rates, NRR, GRR, win rates, etc.
• Experience with modern RevOps tools and practices

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [e-mail]