Hiring Events- Team Member

Loop Neighborhood; Berkeley (CA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Discount on fuel based on tenure

Job summary

Loop Neighborhood in Berkeley, CA is on the lookout for dedicated customer-focused individuals for a Team Member position. Candidates should enjoy interacting with customers and are encouraged to help create a meaningful service experience. This role includes managing cash registers, stocking products, and maintaining a clean environment.

We offer both full-time and part-time roles and provide employee incentives such as discounts on fuel based on tenure. Ideal candidates are flexible, able to communicate effectively, and can meet physical requirements.

Qualifications

• Must be able to work a flexible schedule as needed.
• Ability to communicate verbally and in writing.
• Ability to read, understand, and write in English.
• Can lift up to 50 pounds.
• Tolerate exposure to gasoline fumes and cleaning products.

Responsibilities

• Manage the cash register throughout the shift.
• Ensure prompt and courteous customer service.
• Stock products and maintain a clean store environment.
• Troubleshoot and resolve car wash related issues.
• Prepare shift reports according to company guidelines.

Skills

Customer-focused

Communication

Teamwork

Basic math skills

Job description

We are looking for all levels (including entry level) of hardworking, dedicated, customer-focused individuals who enjoy interacting with customers and helping make a difference in the world. We offer both full-time and part-time careers for all three shifts (first, second, or third) allowing employees the flexibility to work a schedule that best fits in with their lifestyle. Our company strives to provide employees the opportunity to develop their skills while giving them room to grow within the organization.

Our Team Members are responsible for ensuring the smooth operation of the station during their shift, as defined by company policy. This includes contributing to the increased profitability and growth of the store and guaranteeing our customers’ needs are met every step of the way. We empower our employees to step outside the box to offer best-in-class service to all of our customers, each and every day.

Position Summary

We expect all our Team Members to embody our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. Living our brand is a critical component for all of our roles.

Primary Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Requirements and Qualifications

• Must be able to work a flexible schedule as needed
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Employee Incentives

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Additional Info

• Must be 18+ years old to work 1st and 2nd shift
• Minimum of 21 years old to work 3rd shift

Disclaimer

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

Background Check

The company reserves the right to run background checks as a condition of employment.