[Hiring] Aftercare Sales Consultant @Cars24

Cars24; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

CARS24 is looking for a motivated Remote Aftercare Sales Consultant to support customers post-purchase in enhancing their ownership experience. This role is fully remote and involves helping customers select from a range of add-on products. Candidates should have 3+ years of experience in aftercare sales and a passion for customer engagement. Join a high-growth business transforming the car-buying experience!

Benefits

Uncapped commission

Monthly phone allowance

Exceptional employee benefits

Work alongside passionate individuals

Qualifications

• 3+ years experience in aftercare sales at a dealership or retail.
• Proven track record in achieving sales targets.
• Ability to tailor solutions to customer needs.

Responsibilities

• Assist customers post-purchase to enhance their ownership experience.
• Recommend add-on products like extended warranties and servicing packages.
• Deliver an enjoyable experience at this crucial stage of the car buying journey.

Skills

Customer engagement

Interpersonal skills

Communication

Sales target achievement

Adaptability

Technical savviness

Tools

CRM systems

Google Docs

Job description

Jun 20, 2025 - Cars24 is hiring a remote Aftercare Sales Consultant. Salary: competitive day rate plus uncapped commission. Location: Australia.

Join the Revolution in Car Buying with CARS24!

CARS24 is changing the game in used vehicle sales, and we need passionate, motivated individuals like YOU to help drive our success! With over US$1 billion in sales and a presence in markets around the world, we’re on a mission to create a seamless, Amazon-like car-buying experience. Imagine browsing, financing, and purchasing your next car from the comfort of your home—and having it delivered right to your doorstep. We’re redefining what it means to buy a car, and we want YOU to be part of that journey.

About the role:

CARS24 is looking for a motivated, customer-focused individual to join us as our Remote Aftercare Sales Consultant on a casual basis, to support customers post-purchase with enhancing their car ownership experience. This is a fully remote, Work-from-Home role in which you will be helping customers select from a range of add-on products like extended warranties, servicing packages, dash cams, window tinting, and more, ensuring they get the best value and peace of mind with their car purchase.

This is a consultative sales role, where your focus will be on understanding customer needs and recommending the right aftercare solutions. You will be the go-to person for customers at this crucial stage of their car-buying journey, delivering a seamless and enjoyable experience. The role can be based in either Melbourne, Brisbane or Sydney, with work-from-home arrangements.

Requirements

Requirements:

• 3+ years experience in aftercare sales experience, at a dealership, or retail environments (required)
• A passion for customer engagement and the ability to tailor solutions to customer needs
• Strong communication and interpersonal skills—you’ll be explaining product benefits clearly and confidently
• A proven track record in achieving sales targets and delivering exceptional customer experiences
• Ability to learn and adapt quickly to new products, systems, and processes
• A team player with a go-getter attitude who thrives in a fast-paced environment
• Tech-Savvy: Experience with CRM systems and tools like Google Docs is a plus, but not required.

Benefits

Why join CARS24?

• Competitive pay: casual day rate at competitive market rates plus uncapped commission!
• Fully remote, WFH role - Can be based in Sydney, Melbourne or Brisbane
• Exceptional employee benefits
• Monthly phone allowance
• A chance to be part of a high-growth business, shaping the future of car buying in Australia
• Amazing people & network—you’ll work alongside passionate, driven individuals who are raising the bar

Ready to accelerate your career? Apply now! Let’s make car buying easy, fun, and unforgettable—together!

About the company

CARS24 is a global used vehicle e-commerce platform with over US$1billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor.

In Australia, our mission is to transform how Australians buy cars. Our plan is to win the consumer first. We want to transform how used cars are being bought here. Imagine a truly Amazon-like experience where you can search, buy, get financing, insurance, and warranty fully online. The car shows up at your doorstep to either love or return at no cost.